Manager - Commercial
Seib Insurance and Reinsurance
Total years of experience :17 years, 1 month
- Look for commercial opportunities to grow the business through networking and new initiatives
- Implement a cross selling strategy to maximize opportunities within existing and new customer base
- Forecast sales targets and ensure they are met by the team
- Coach employees on best practices for managing contracts and handling daily tasks
- Manage daily activities and analyze sales reports to improve performance
- Recruit, train, and coach new sales associates
- Ensure all team members represent the company in the best light
- Manage customer relationships to deliver value adding, high quality services in line with company policies and regulatory standards
- Work with underwriters and other internal colleagues to develop proposals that meet the client’s needs
- Contribute as part of the management team to the achievement of the company’s vision and mission
- Work collaboratively with HR and COO to provide adequate training to the wider commercial team
- Consult with Senior Level Management on business trends with a view to developing new services•Prospect for potential new clients and turn this into increased business.
•Build relationships with new clients.
•Present new products and services and enhance existing relationships.
•Work with technical team and other internal colleagues to develop proposals that speaks to the client's needs, concerns, and objectives.
•Present to and consult with senior level management on business trends with a vie to developing new products and services.
•Handle objections by clarifying, emphasizing agreements and working through differences to a positive conclusion.
•Forecast sales targets and ensure they are met by the team.
•Manage day-to-day performance of all sales team members and deliver reviews.
•Track sales team metrics and report data to management on a regular basis.
•Lead and schedule weekly team meetings with sales team.
•Recruit, train, coach and mentor new sales associates.
•Cold call to ensure a strong and healthy pipeline.
•Organize sales visits with potential customers for prospect for new business.
•Maintain and develop relationships with existing customers.
•Listen to the customer requirements and present insurance products in a structured and professional way.
•Work with underwriters to develop proposals that speaks to the client's needs and concerns.
•Negotiate the terms of the agreement and close the sale.
•Attend trade exhibitions, events, and conferences.
Monitor the production process.
•Update the company's quality procedures and standards.
•Conduct quality audits with ISO, Visa and MasterCard.
•Supervise a team engaged in testing and inspection activities.
•Conduct performance assessment for the quality control team.
•Submitt weekly quality reports to senior management.
•Present quality control training and coaching to inspectors and other internal staff.