GM Office Manager
Aban Holding Group
Total years of experience :2 years, 4 months
•Maintain office service by organizing office operation and procedure
•Working on the ERP system and record all HR actions .
•Dealing professionally with correspondence, complaints and inquires
•Organizing and coordinating all meetings internally as well as meeting with clients and suppliers.
•Take minutes of meeting and send it to atendees
•Prepare business letters and proof-read all documents before submission to GM
•Keeps management informed by reviewing and analyzing special reports; summarizing information; identifying trends.
•Completes operational requirements by scheduling and assigning employees; following up on work results.
•Reporting monthly attendance and team performance to directors and GM
•Organize and provide documents, reports and information to the CEO
•Create spreadsheets and presentations for corporate executive
•Coordinate agendas for board meetings as well as meetings with visitor and clients
•Take and compile accurate minutes of meeting
•Sorted and distributed incoming communication data
•Maintained the office database and Organize filing system
•Prepare reports, memorandums, proposal and correspondence
•Interacted with organizational staff, executive, clients, vendors and visitors on a daily basis.
-Manage schedules and review the sales documentations
- Liaise between the other departments and the clients to provide excellent service that is most suitable to the clients’ needs, costs, and time restrain
- Coordinate and work closely with sales team to assess the progress of the department and develop sales strategy accordingly
- Prepare and follow up all sale contracts made for clients and negotiate terms with them
- Respond instantly to any online and telephone inquiries
- Resolve technical issues facing the customers through remote assistance
- Produce and prepare biweekly reports on progress within the department
- Coach and direct new employees
- Assist bank clients in handling their deposits and check payments
- Gather and analyze financial and related data of clients
- Verify and inspect loan documents and customer credentials in accordance with banking standard operating procedure
- Answer customer queries and provide the needed information
- Promote and Cross-sell banking products and services to customers
- Ensure compliance of security and banking policies and guidelines
