Ali Al Khathami

- Ensure the Quality of customer Services.
- Manage all OSP Projects for west region.
- Manage the Implementation Projects.
- Increase the Market share and profit of west portfolio.
- Control the Finance matters and budget.
- Control the teams in the field.
- Prepare the strategic plan for all operators.
- OSP and ISP.
- Manage all resources (civil and Fiber).
- Manage all Blocking issues with accounts (STC, Dawiyat and Mobily).
- Follow up invoicing process with customers.

- Supervision of the Customer Services on the Western Regional.
- Supervision of all Sales Points at Western regional.
- Prepare the Weekly, Monthly and Quarterly Production Reports.
- Searching for new sales sources.
- Supervision the Sales team (Including the Sales Target).
- Supervising the Broker Sales and services.
- Analysis the Sales Production.
- Issuing Insurance Quotations.
- Issuing Insurance Policies.
- Reviewing and analysis the Insurance Risks.
- Supervision the Administration on the Branch.
- Collect the outstanding amounts

o Brief: Since beginning of the contract was agreed to finish 4 mega projects within 3 years, to bulid HR management from nothing:
1- Issue the policies, regulations and procedures of HR Department. (Including the HR Manual)
2- Build the organizations chart. (Including Board commities)
3- Build the Job Descriptions. (including Job family and job cod)
4- Carrier bath Project.
o Responsibility:
- Develop manpower plans for all departments.
- HR budgets.
- Analysis the Positions and the work of the job description for each Positions.
- Training Plans for all Employees.
- Process the payroll and calculate it.
- Weekly, monthly and annuals reports to the executive Management about the HR status and recruitment.
- Daily operation works like vacations, Business travels, attendance.
- Agreements with all services benefits like banks and other services will benefits the staff.
- Contracting with educational organizations and universities
- GOSI.

• ARAMCO Project Manager:
o Brief:
 ARAMCO Project is one of the specialized projects of STC, and due to special regulations of ARAMCO, the adoption of a special project to them to be care about all Network transaction inside ARAMCO lands.

o Responsibility:
- Supervision the Civil Work for all STC sites inside ARAMCO Area.
- Supervision the Telecom Work with STC provider to put the site on services.
- Any issue inside ARAMCO like access, Implementation, meeting, Handover STC sites & Coordinates with ARAMCO management.
- Fallow up with our Contractors.
- Acquisition of STC sites and follow-up to issue the necessary permits so.
- Provide the necessary reports to senior management about the project.
- Preparation of financial statements for the project and the assessment of profits resulting from work.
- Coordinate with civil contractor, vendor, owners and internal departments to deliver and handover the project on the time.

• IBS Project Manager (Indoor solution sites):
o Brief:
 IBS Project interested for inside buildings coverage, with special materials and special sites.

o Responsibility:
- Attract customers and coordination with key customers to the implementation of their network.
- Signing of contracts and negotiation for the rental value of sites.
- Search in the Market for new Client needs IBS services.
- Prepare the Budget of the Project.
- Follow-up of civil works for the project and develop plans for implementation.
- Follow-up the Telecom Work & Coordination assistance for the purchase of tools and hardware needed.
- Hand Over the sites after the operation, and ensure the safety of all quality standards.
• Access coordination’s:
- for all STC sites or exchanges, Help contractors to get the closing locations to work out at the level of all projects and across all regions of the Kingdom, and full responsibility for the safety of the sites after the end of the work
• Owner issues (resolve any issue with sites owner for all STC sites).