Total Years of Experience: 34 Years, 10 Months
August 2022
To Present
General Operations Manager
at Paul Restaurants
Location :
Morocco - Marrakech
Managing all the Company departments ( HRAdmin, Operations, Marketing Accounting and Construction), reporting to the owner of the Company, development of 2 Franchises (PAUL Restaurant < French Franchise > and OLIVERI Ice Cream )
Re-structure of the whole Company departments thru development of the communication channel within the Company, reducing and cutting costs, facing all the challenges to set standard procedures.
Skills: Product development , Executive Management, Executive leadership, Executive development, Account management, P&L management, Process improvement, Project management, New Business development
Re-structure of the whole Company departments thru development of the communication channel within the Company, reducing and cutting costs, facing all the challenges to set standard procedures.
Skills: Product development , Executive Management, Executive leadership, Executive development, Account management, P&L management, Process improvement, Project management, New Business development
September 2015
To July 2022
General Operations Manager
at Ste Hana Internationale de Commerce
Location :
Morocco - Casablanca
Spearheaded operations, training, administration, marketing, logistics, warehouse, and finance departments to achieve targeted productivity and optimise business revenue. Formulate and implement business strategy to boost business profitability while optimising sales. Introduce delivery system to ensure timely deliveries. Collaborate with government offices to ensure regulatory compliance.
• Played a key to manage and maintain $1200000 business.
• Played a key to manage and maintain $1200000 business.
August 2009
To April 2013
Country Operations Manager
at ALKanaah International Corporation
Location :
Saudi Arabia - Jeddah
Prepared, implemented, and monitor annual budget to achieve targeted sales for all brands. Lead tactical development, execution, evaluation, and continuous improvement of sales building plans to achieve organisational financial objectives. Created reports for group CEO to present performance trends. Developed 1901 Hot Dog quick service Restaurant from Malaysia, Cambridge Weight Plan Ltd from United Kingdom, and Indoorwalking sport machines from Spain to increase organisational operations and profitability. Headed marketing manager, purchasing in-charge, warehouse in-charge, restaurant operations/area managers, quality control supervisor, restaurants managers, diet centre managers, Sports Coaches, Doctors and nutritionists/dieticians, receptionists, staffs, drivers, office staff, and cleaners to achieve targeted productivity and ensure compliance with organisational quality standards. Cultivated strong commercial relationships with international and local suppliers and contracts to efficiently negotiate contracts and reduce costs.
• Launched 3 international Franchises 1901 hot dogs Fast Service Restaurant, Cambridge weight plan Diet Supplements, and Indoorwalking fitness cardio-machines that expanded businesses in Saudi Arabia and increased sales every year.
• Played a key to manage the business of $5120000 in 2010, $9600000 in 2011, $13760000 in 2012, and $6190000 in 2013( 4 months period ).
• Launched 3 international Franchises 1901 hot dogs Fast Service Restaurant, Cambridge weight plan Diet Supplements, and Indoorwalking fitness cardio-machines that expanded businesses in Saudi Arabia and increased sales every year.
• Played a key to manage the business of $5120000 in 2010, $9600000 in 2011, $13760000 in 2012, and $6190000 in 2013( 4 months period ).
May 2009
To July 2009
Operations Manager
at Hungry Bunny Restaurants
Location :
Saudi Arabia - Eastern Province
In-charge of 25 Quick service Restaurants outlets, Managing more than 250 People : Area Managers, Quality Control Manager, Marketing Supervisors, Restaurant Managers, Assistant Managers, Service Crews, Maintenance and stars …Etc.
Dealing with Contractors and suppliers from different Regions in Saudi Arabia ( Construction Contractors and Engineers, Designers, Food, packaging and Materials suppliers …Etc.
Dealing with Contractors and suppliers from different Regions in Saudi Arabia ( Construction Contractors and Engineers, Designers, Food, packaging and Materials suppliers …Etc.
March 2003
To April 2009
Operations Consultant
at RICC MACONALDS-SAUDI ARABIA
Location :
Saudi Arabia - Riyadh
Responsible of full operation in 5 Quick service restaurants in (Riyadh, Qassim, Hail, Khobar, Dammam and Jubail Areas ).managing 155 people ( restaurant mangers, assistant managers, drivers, maintenance and stars ), responsible of maintaining high level of Quality/service and cleanliness in the stores, training and development of people, responsible of restaurant performance, balance results in QSC, People, Sales and Profit by working through Restaurant Managers, Motivate People, Interiew & Hire People, work with different Departement Heads and Directors ( President of the company, Vice-presidents, Directors of : Operations, Administration /personal, Human ressourses, Construction, Equipement, Marketing, Training, Finance, Mcddelivery, Call center, Infrastructure Technology, Real Estate, Purchasing ) to achieve Company Goals and Objectives . dealing also with different suppliers, contractors and Mall Management.
October 2001
To February 2003
Head Manager
at RIIC MACONADS - SAUDI ARABIA
Location :
Saudi Arabia
Responsible of full Operations in 5 restaurant in Qassim and Hail Areas, Managing almost 100 people ( restaurant managers, assistant managers, drivers, maintenance Man, stars ....)
September 1998
To September 2001
Restaurant Manager
at RICC MCDONALDS - SAUDI ARABIA
Location :
Saudi Arabia - Eastern Province
Responsible of customer service, responsible of running the 12 systems in the store ( shift management, srvice, production, training, scheduling, ordering, food safety, planned maintenance, ....etc ). In-charge of full operation in different restaurants type ( free standing, food court, mall type ) in different Areas ( Riyadh, Jubail, Al Hassa, Khobar ).
December 1995
To August 1998
Assistant Manager ( different positions )
at RICC MCDONALDS-SAUDI ARABIA
Location :
Saudi Arabia - Riyadh
Assist the restaurant manager in managing 10-20 employees in a restaurant capacity of 40-60 seats. doing training and scheduling of people, doing stocks ordering and inventories, equipement calibration .
September 1994
To December 1995
Manager Trainee
at RICC MCDONALDS- SAUDI ARABIA
Location :
Saudi Arabia - Riyadh
Training in all restaurant stations, learn basic human relations skills, learn how to train .
October 1993
To August 1994
Chef de Rang
at Hotal Jnan Palace
Location :
Morocco
Assist Head waiter in Room service and control of stocks in 5 Star hotel.
April 1993
To September 1993
Chef de Rang
at Hotel Palmeraie Golf Palace
Location :
Morocco - Marrakech
Responsible of customer service in a Gastronomie Restaurant in 5 star hotel
November 1991
To April 1993
Demi-chef de Rang
at Hotel Jnan Palace
Location :
Morocco - Fes
Responsible of customer service in certain numbers of tables in a restaurant in 5 star hotel.
June 1991
To November 1991
Manager
at Cafe/Boulangerie/Patisserie
Location :
Morocco - Fes
survisor of 30 employees and capacity of 150 seats . controller of customer service and quality and sales.
July 1990
To November 1990
Manager
at Cafe/ Restaurant Dada
Location :
Morocco - Rabat
Supervisor of 25 people and capacity of 80 seats. controller of customer service and quality and sales.
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