IT Administrator
Techtrade Middle East
Total years of experience :18 years, 6 Months
Deploying, managing and monitoring the server roles (ADDS, DHCP, DNS, Forefront TMG/ISA Server, Exchange Server, RRAS on MS Server 2003/2008 R2/2012)
Managing and maintaining whole Internet/Intranet Connections of Skif and clients of Skif Enterprises Private Limited
Planning designing and deployment of IT infrastructure to the nationwide clients of Skif
To update the Server and Client machines and software as per company policies
Providing the support to end users to the clients of Skif
Making up to date and error free to all IT equipment deployed on all the client sites of Skif
Planning and documentation about DRPs
Developing SOPs for clients and for Skif to be implemented in IT Depts.
Managing and maintaining the VDIs for the Clients of Skif
To manage the Intranet and Internet services
To configure/manage/monitor all the networking equipments (routers, Switches, Firewalls, Wireless Access Points)
To manage, monitor and troubleshoot the Servers (Windows Server 2003, WSUS 3.0 SP2, SCCM 2007, McAfee ePO 4.0/4.5, Agent Handlers of McAfee ePO 4.0/4.5 Servers, Lotus Domino / Notes)
Interaction with end users to provide them support regarding network related issues like connectivity with servers, PCs and other equipments on the Intranet / Internet.
Updating, maintaining and troubleshooting MS Server 2003 OS and MS Windows 7/Xp OS on daily basis.
Managing and creating IS/IT Local Policy & Network Infrastructure documentations
Reviewing and Implementing DRPs
Supervising Technical Support Analyst
To manage the Data Networks of Government department / ministries
To configure/manage/monitor all the networking equipments (routers, Switches, DSL Modems, Firewalls)
Management and troubleshooting of the Network applications, equipments and infrastructure installed at different government offices and Data Centers
Interaction with end users (employees of Government departments) to provide support regarding network related issues like connectivity with servers, PCs and other equipments on the LAN/WAN
To communicate and liaison with web hosting and internet connectivity (bandwidth) provider(s) for reliable, smooth and stabilized web hosting of government websites
Ensuring that Cisco Catalyst 2950 Configurable Switch is maintained
Updating online MS Server 2003 OS and MS Windows Xp OS on daily basis
Ensuring that Dell Power Edge 2800 Server machines are maintained
Developing the complete documentations for Network / System Deployment on the project and implementing DRPs.
Supervising Technical Support Analyst
Specialised in Computer & Network Engineering