Receptionist
Pizza Hut UK
Total years of experience :5 years, 3 months
° Receiving Phone calls and taking orders on calls.
° Dealing with customer complaints and queries.
° Chasing Customers.
° Transferring Calls to other Colleagues
• Working as a team member providing safety steward services on different high profile events.
• Dealing with employee scheduling
• Doing inventories
• Chasing credit customers
• Dealing with customers complaints
• Ordering stock
• Cash Management
• Dealing with Accounts and doing Banking
• Filing of documents such as Quotations, LPOs, Delivery Notes, Invoices, Payments and Receipts vouchers etc.
• Attending the calls for queries regarding sales and purchases.
• Replying queries through emails.
• Scheduling the machine operators timing.
• Maintaining the customers’ profile in the data base.
• Preparing Petty Cash Expense Report on weekly basis.
• Doing Bank Reconciliation at the end of the month.
• Interviewing and recruiting new Employees.
• Dealing with employees problems.
Subjects: Organisational Environment, Applied Financial Accounting, Corporate and Business Law, Business Planning and Decision Making, Human Resource Management, Performance Management, Marketing, Information for Business, Corporate Governance and Ethics, Applied Financial Management, Business in International Context, Under Graduate Major Project
Subjects: Managing Finance and Technology, Business Communication and Study Skills
Physics, Chemistry, Maths
Oxford English
Subjects: Basic Financial Management, General Accounting, Corporate Ethics, Affiliated with Swinburne University of Technology, Australia
Short Course