Technical Support
DigiBridge CIC
Total years of experience :2 years, 8 months
DigiBridge CIC are a Microsoft Small Business Specialist, with trained and qualified staff to support the IT needs of small business, providing hassle-free remote technical support for desktops, servers and Macs. Providing Technical Support with a wide range of services to over 50 users.
• Troubleshooting PC connectivity
• Installing new software and performing upgrade
• Making sure the system is free of virus and escalating when necessary
• Building, repairing Pc’s
• Implementing problem solving strategy.
• Designing technical documents for service users
• Work on Wake up LAN with senior network managers for network implementation
• Research on new network technology implementation for future growth
Presently doing a masters degree in network Information security providing a technical understanding of both current and emerging technologies and the underlying theory of cryptography, networking and network security technologies.