ERP PROJECT MANAGER
Forte Business Solutions
Total years of experience :11 years, 6 Months
Leading the ERP Implementation Team
• Providing technical support and training to in-house team and application end users.
• Managing Project strategy and planning document
• Strong client relationship related to the project
• Technical documentation and enhancement as per requirement done in a system
• Applied different tools in organization for team coordination and support.
• Leading different project of ERP.
Implemented processes and tools based as per the PMO direction to each project.
• Moved between agile and waterfall approaches depending on project specifics and client
goals, created detailed project road maps, plans, schedules and work breakdown structures.
• Created and maintained and regularly updated resource plans for projects and coordinated
with the Functional Managers for resource acquisition and allocation.
• Conducted business analysis and system analysis session and documented and maintained
the documents repository.
Project Implemented
• Pine Group
• Al Ain Form for Live Stock
Siebel CRM Implementation
Business Process Analysis
CRM training manual preparation
Conduct end user training on Oracle
Siebel CRM Implementation.
Technical support on Software
Gap Analysis,
Customer support on technical issues