Alma Kathrina Fuentes, Lease Administrator

Alma Kathrina Fuentes

Lease Administrator

McArthur + Company

Location
United Arab Emirates - Dubai
Education
Bachelor's degree, Broadcast Communications
Experience
11 years, 8 months

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Work Experience

Total years of experience :11 years, 8 months

Lease Administrator at McArthur + Company
  • United Arab Emirates - Dubai
  • October 2014 to December 2015

 Draft and prepare the Letter of Intent (LOI), Initial Lease Approval Form (ILAF), Memorandum of Understanding (MOU) and Lease Agreements
 Follows up with retailers for the signed MOU and Lease Agreement together with the required payments.
 Send and collect Lease Agreement from the Retailers to be sent to the Landlord for final execution.
 Prepare Notification for Tenant Confirmation (NTC) for the Retail Delivery team
 Collects legal documents from clients such to ensure the legality of the company and as per the agreed legal document checklist
 Accurate encoding and updating of information in the Pro-forma Budget Sheet/Rent Roll and maintaining an organized filing system for lease documents and other related files
 Provides administrative support to the Leasing Managers, General Manager, and Director of Finance
 Ensures effective and efficient handling of lease administration activities and responsibilities by communicating and coordinating with internal and external customers at all levels.

Lease Administrator at Emaar Malls Group LLC
  • United Arab Emirates - Dubai
  • December 2010 to February 2014

 Responsible in preparing and tracking of status of the Lease Approval, Letter of Offer and Lease Agreements
 Ensures effective and efficient handling of lease administration activities and responsibilities by communicating and coordinating with internal and external customers at all levels
 Coordinates with the Lease Team to provide effective lease administrative support
 Preparing necessary lease documents for approval, track status of Lease Approval Forms and Lease Agreements and makes follow-ups
 Coordinating with the Lease Executives and Asset Manager with regards to the status of the Letter of Offer and Lease Agreement and to provide necessary leasing information as when needed
 Updating and follow up of payments and documents related to lease documentations and agreements
 Sending of receipts issued by Finance Department to Tenants
 Input of data and updating the Oracle system and maintaining an organized filing system for lease documents to efficiently retrieve files as and when required
 Peforms other tasks assigned by the General Manager

Sales and Lease Administrator at Better Homes LLC
  • United Arab Emirates - Dubai
  • January 2008 to December 2010

 Responsible for all administrative tasks, assisting property consultants, liaising with clients and directly reports to
Branch Manager
 Managing and reporting of all invoicing and receipting activities, cheque requests and commission claims of agent
using agreed system and processes
 Monitoring movement, security and accounting of cash / cheque and coordinating with Finance Division for any banking related transactions
 Report to the Office Manager any maintenance issues that need attention within the premises
 Provides administrative support to leasing and sales consultants
 Update and maintain office files and records; coordinating the delivery and pick up of business-related
documents on behalf of consultants through appropriate courier companies.
 Carrying out the day-to-day duties of the reception area: such as answering telephone calls in timely and efficient manner, transferring calls as necessary, dealing with general inquiries, and /or referring clients to the appropriate agent or division.

Clerk/ Receptionist at Pilippine Bureau of Immgration
  • Philippines
  • December 2006 to September 2007

 Assists Alien Control Officer in preparation of all weekly and monthly accomplishment reports
 Does all clerical and office work assigned by the Alien Control Officer
 Performs proof reading, photocopying and faxing of materials as required
 Keeps files/copies of all reports
 Receives applications for Visa extension in the absence of the Alien Control Officer
 Assists clients in their Visa extension applications
 Performs other duties as required by the immediate superior
 Book/Logs clients’ appointments

Customer Service Representative/ Receptionist at Innove Communications, Inc.
  • Philippines
  • December 2004 to November 2006

 Responsible in entertaining walk-in and phone-in inquiries of subscribers regarding services offered by the company
 Process all requests for unbarring, deactivation/reactivation of accounts and billing adjustments
 Implements new business center-related policies
 Attends company-initiated periodic trainings
 Performs cashiering functions in the absence of the regular cashier
 Responsible in supplies/material requisition for office use
 Serves as back-up personnel in case the center has sales blitz in certain areas or mall
 Performs other duties as required by the center head

Customer Service Assistant/ Telemarketer at Pilipinas Makro, Inc.
  • Philippines
  • January 2004 to August 2004

 Provides good customer service quality to walk-in and phone-in customers
 Responsible in checking defective merchandise for replacement prior to supervisor’s approval
 Responsible in safekeeping customers’ deposited valuables while inside the store’s premises
 Helps in implementing marketing promotions
 Handles all sales inquiries
 Performs other duties as required by the head

Education

Bachelor's degree, Broadcast Communications
  • at University of the Philippines - Visayas
  • October 1999

Specialties & Skills

Customer Service
Lease Administration
Windows Application (Word/Excel)
Masterkey System
Oracle System

Languages

English
Expert
Filipino
Expert

Training and Certifications

Ejari Training Program (Training)
Training Institute:
Dubai Real Estate Institute
Date Attended:
September 2012
Person-to-Person Selling Skills Workshop (Training)
Training Institute:
Innove Communiations, Inc.
Date Attended:
April 2006
Personality Development Workshop (Training)
Training Institute:
Innove Communications, Inc.
Date Attended:
July 2006