Relationship Manager-SME
United Arab Bank
Total years of experience :11 years, 4 Months
United Arab Bank - Since May 2014
Senior Officer-SME
o Acquisition of new to bank asset customers and offering them Term Loan, working capital finance, and trade facility
o Maintain healthy relationship with existing client to grow existing portfolio
o Descent knowledge of Business Banking products, including asset, liability and FX.
o Dealing with Corporate clients, attending to their requirements & assuring them with the best of services.
o Targeting the Mid-market sectors of the Corporate world, by achieving Set Targets and establishing a wide range of Clientele
Indusind Bank - November 2012 to May 2014
Senior Relationship Manager (AVP) - NR
o Acquire and Maintain U/HNW non-resident clients for Priority banking.
Handling Book size of INR 230 CR in CASA (CA+SA+TD)
o Deepen the relationship by Cross selling Banks Products and Services according to Customer Needs
o Increase liabilities size of relationship via balances in accounts of existing customers
o To Enhance & Retain customer profitability by capturing larger share of Wallet
o Responsible to retain and deepen existing portfolios.
o Identifying the target segments, studying and understanding their requirements and offer appropriate retail banking solutions
o Handling a product portfolio comprising of Mutual Funds, Portfolio Management, Fixed deposits with forward contract, Banc assurance, private equity funds and other prepositions offered by the bank for resident and non-resident customers.
First Gulf Bank (Dubai, UAE) - April 2012 to July 2012
Account Manager -SME
o Managing a Portfolio of USD 90 million across CASA, Investments and Assets
o Dealing with HNI customers from UAE and overseas, including SME businesses
o Advise on a wide variety of Investments across product lines
o Manage the Forex business for my clients
o Handling a team of 8 sales personnel responsible to acquire liability products for the bank.
o Responsible for growing business in line with the Risk Management guidelines.
o Identifying untapped market segments and initiating business calls for potential business.
Emirates NBD (Dubai, UAE) - Feb 2010 to March 2012
Business Development -Multiproduct
o Managed & marketed relationship with key Institutional clients and developed significant new business of Assets & liabilities products.
o Developed short & long term payroll acquisitions strategies, Product/ Market based sales planning and provided input for payroll product development, pricing and customer service strategies.
o Accountable for meeting the payroll acquisition targets.
o Responsible for marketing the product basket of Business accounts, fixed deposits, Banc assurance, CASA
o Acquire and Maintain U/HNW client for Priority banking segment.
o Establish contacts with corporate clients and secure payrolls and new business generation with individuals
o Plan and implement targets on a monthly, quarterly & yearly basis aligning with the goals & objectives from Head Office
Leadership
Manage, supervise and guide the team of sales officers, CSO's, CSRr's & to precisely define the individual targets, goals & objectives
National Bank of Dubai (Dubai, UAE) From April 2007 to Jan 2010
Team Leader (Auto & Mortgage Finance)
o Responsible for handling a team of 12, targeting the asset products.
o Responsible for managing the team productivity and monitor the sales activities.
o Induced strict measures such as daily call reports, weekly work plans, and monthly and annual territory analyses to get optimum results.
o In-depth competition analysis to keep the team abreast with the pros and cons of competitor's product mix.
o Provide mentoring to sales teams and customer service teams to ensure that they get all the support and guidance in relation to achieving the bank's objectives and sales targets
National Bank of Dubai (Dubai, UAE) From July 2005 - March 2007
Asst.Team Leader (Personal Loan & Cards)
o Handling corporate clients for repetitive and higher revenue generation and maintaining excellent client relations.
o Organizing presentations in various corporates to increase the acquisition drive.
o Prepare daily, weekly, and monthly reports for better sales tracking.
o Achieving quarterly revenue targets
Standard Chartered Bank, (Mumbai, India) From Jan 2003 to June 2005
Sr. Sales Associates - Liabilities
o Acquire and manage corporate customers to increase the product reach.
o Identification & Management of Corporate Accounts for Liability products.
*EIBFS - Emirates Institute Of Banking & Finance Studies *RERA - Real estate regulatory agency BIO DATA Passport No.: Z 2409607
o Post-Graduation: M.B.A. (Marketing & Finance) KSBM, Mumbai o Graduation: B.A. (Psychology) from Mithila University. o Investment Banking certification Done with EIBFS* (Sharjah, UAE) o Customer Relationship Management - Corporate certification Done with EIBFS* (Sharjah, UAE) o IRDA & AMFI Certified (India) o Certified Real Estate Practitioner Training Done from RERA*, Dubai, UAE