Senior Officer (Admin & Facilities)
Mphasis Ltd
Total years of experience :27 years, 0 months
My duties includes auditing, conducting training, Maintaining petty cash, Auditing, Creating reports on a monthly basis and maintaining payroll register. At Present I am handling 2 sites (Mphasis - Malad & Mphasis - Dombivli)
• Active participation is the transition of Mphasis - Dombivli site from the projects.
• Managing PO’s for various vendors, Maintaining Vendor Management & updating various trackers on monthly basis.
Working with Deutsche Bank since the Project Stage as Client Service through Jones Lang LaSalle (JLL) in Facilities as Facility Executive.
• Actively participated in setting up other sites while taking over from other facility companies. (Morgan Stanley - Malad & Royal Bank of Scotland - Fort)
• Handled other location of Deutsche Bank in the absence of Facility Manager. DBS - Fort Branch
• Preparing PO for various vendors, Maintaining Vendor Management & updating Finance Tracker on monthly basis.
• Conducting Monthly meeting with vendors on SLA’s.
Working with Prudential as Client Service through Sodexo in Facilities as Facility Executive & Promoted as Jr. Assistant Executive in Operations (Administration) at Sodexo Head Office in March 2009
• Handing UK Customers Bank Account and their queries.
• Helping them with their Credit Card Queries over telephone.
• Setting up call backs for customers.
• Attending escalated calls and solving their queries
• Calling up Credit Card customers for payments.
• Setting call backs for payments - as per customer requirement.
• Helping customer to regain their credit rating
• Working in the Kitchen for 6 months.
• Worked as Order Taker for 2 months taking appropriate orders and convincing customers for new products.
• Worked as Cashier : Taking Order over phone, taking care of Pick-up & delivery orders.
• Maintaining the Cash Counter and depositing it in the Bank on daily Basis.
Hotel Avion Pvt. Ltd., Vile Parle (East), Mumbai. Worked as Telephone Operator / Front Office Receptionist / Front Office Supervisor and was promoted as Accounts Assistant in 1999.
Telephone Operator : Taking down reservation, transferring calls to the appropriate room. Handling Reception in absence of manager. Auditing room bills, billing it to appropriate companies, following up with companies for payments. Setting up corporate rates for companies and fixing appointment, Updating salary register at the end of every month and, Arranging Foreign exchange for Outstation Customers (Customers coming from abroad).
• Chetana’s College of Commerce & Arts, Mumbai, India (June 1993 – March 1995) Commerce - Maths & Accounts, 43%