Alyaa Alhawaj, Customer service executive

Alyaa Alhawaj

Customer service executive

Nuetel Telecommunication

Location
Bahrain
Education
Bachelor's degree, International Business Management
Experience
2 years, 4 months

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Work Experience

Total years of experience :2 years, 4 months

Customer service executive at Nuetel Telecommunication
  • Bahrain
  • October 2013 to December 2013

- Managed different type of customers as the company targets high income customers.
- Helped providing details and information required for the customer.
- Bill payments
- Completing the finical closing for the shop.

Educational Consultant at Asia Pacific University
  • Malaysia
  • March 2011 to December 2012

- Marketing of APU curriculum and professional development programs.
- Conduct professional development trainings at campus or district levels.
- Represent APU as a vendor at educational conferences in the area.
- Provide support to principals and administrators currently using APU curriculum including Professional Development training.

customer sevices at batelco
  • Bahrain - Manama
  • October 2008 to December 2008

October 2008 - December 2008
Telecommunication Company (Batelco), Bahrain
Customer services- City Centre branch

* Helped and assisted customers with all the information required.
* Sold and registered new sim cards.
* Assisted customers with postpaid and prepaid payments.
* Sold company supported electronics and smart phones.

Education

Bachelor's degree, International Business Management
  • at Asia Pacific University of Technology and Innovation
  • January 2013

Asia Pacific University of Technology and Innovation, Kuala Lumpur, Malaysia- January 2013 * BA (Hons) in International Business Management * Final year Project: APU Health insurance awareness- Perception and precaution * Other projects included: Supply chain Management Presentation

Bachelor's degree, International Business
  • at Staffordshire University
  • March 2012

- Got second place honors in my final year project about: Health insurance awareness. - Completed leadership course with one of the leading organizations. - Won 2nd place in a speaking competition.

High school or equivalent, General Commercial
  • at Isa Town Secondary Girls School
  • June 2008

Specialties & Skills

Management Presentations
Communication Strategies
Leadership
Problem Solving
LEADERSHIP SKILLS
MICROSOFT OFFICE
MS OFFICE
PAYMENTS
PROBLEM SOLVING
QUANTITATIVE
TEAM MANAGEMENT

Languages

Arabic
Expert
English
Expert