Customer service executive
Nuetel Telecommunication
Total years of experience :2 years, 4 months
- Managed different type of customers as the company targets high income customers.
- Helped providing details and information required for the customer.
- Bill payments
- Completing the finical closing for the shop.
- Marketing of APU curriculum and professional development programs.
- Conduct professional development trainings at campus or district levels.
- Represent APU as a vendor at educational conferences in the area.
- Provide support to principals and administrators currently using APU curriculum including Professional Development training.
October 2008 - December 2008
Telecommunication Company (Batelco), Bahrain
Customer services- City Centre branch
* Helped and assisted customers with all the information required.
* Sold and registered new sim cards.
* Assisted customers with postpaid and prepaid payments.
* Sold company supported electronics and smart phones.
Asia Pacific University of Technology and Innovation, Kuala Lumpur, Malaysia- January 2013 * BA (Hons) in International Business Management * Final year Project: APU Health insurance awareness- Perception and precaution * Other projects included: Supply chain Management Presentation
- Got second place honors in my final year project about: Health insurance awareness. - Completed leadership course with one of the leading organizations. - Won 2nd place in a speaking competition.