Operations Coordinator
Al-Falah Agencies
Total years of experience :18 years, 5 Months
• Takes care of the reception of visitors, of contacting the respective staff.
• Recruitment of Local and International staff
• Exit formalities of local staff
• Coordinator for online job portals
• Responsible for HR Forms & HR storage.
• Assisting in vacation application.
• Takes care of Hotel Bookings and Flight Bookings of Arrival staff
• Deputy for Senior HR Manager
• Performing all other HR & Administrative work as and when assigned.
• Coordinate project management activities for the projects manager.
• Receive and screen incoming calls and visitors, determine which are priority matters, and alert the manager accordingly.
• Receiving E-mails and co-ordinate with the customers, consultants, contractors and sub contractors.
• Review, proofread, and edit documents prepared for the manager's signature.
• Managing the document control room, set up rules to safeguard documents to assure that there will be no missing and to maintain the complete inventory of documents.
• Preparation of RFI’s, RFT’s, Testing and Commissioning Reports to forward the contractor and follow up with consultant.
• Preparing quotations, request for quotations, purchase orders and invoices.
• Preparing necessary quotations to clients independently.
• Necessary following-up quotations forwarded to the clients.
• I have positive thinking against the problem solving and good interpersonal skills.
• Complete knowledge of PC- Software & Hardware.
• Handling and resolving of client Queries, Complaints and Requests.
• Policy Surrenders, Loans, Cancellation and Re-Funds of payout process.
• Ensuring zero % error in all activities and processing as per the TAT.
• Premium Cash / Cheques transactions through AS400 for receipting.
• Reconciliation of Cash & Cheques on daily basis. Generation PIS in Oracle application for banking and cash deposition in Bank.
• Generating Petty Cash voucher and submitting to Admin department for reimbursement.
• Payout process of vendor’s and Utilities bills on every month.
• Handling and resolving of client Queries, Complaints and Requests.
• Coordinated and supervised uploading of shipments
• Ensured quality control for outbound shipments
• Scheduled, hired, trained and supervised staff and volunteers
• Responsible for maintaining inventory counts of all products