Amelita Catbagan, Assistant Restaurant Manager

Amelita Catbagan

Assistant Restaurant Manager

Gourmet Gulf Company

Location
United Arab Emirates - Dubai
Education
Bachelor's degree, BS in Commerce Major in Business Administration
Experience
12 years, 3 months

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Work Experience

Total years of experience :12 years, 3 months

Assistant Restaurant Manager at Gourmet Gulf Company
  • United Arab Emirates - Dubai
  • May 2009 to December 2010

Reports to: Area Manager/Brand Manager

 Responsible for the daily operation and ensure it exceeds company targets thru 6 KRA (people, product, profit, service, asset, sales)
 Ensures that staffing levels and labour costs are balanced to achieve optimal store productivity
 Manages controllable expenses to maximize the store’s net margin
 Ensures that up-to-date Brand and Product Knowledge is met
 Monitors and assures that Food Safety Standards are consistently met
 Accountable for assuring adequate stock levels for business volume
 Leads responses and communication to resolve customer complaints, thus ensuring guest satisfaction is sustained

Restaurant Manager at Congo Grille Bar and Restaurant
  • Philippines
  • April 2006 to March 2009

 Responsible for the training, coaching and motivation of all departments
 Responsible for the effectiveness of the In-Store administrative Functions
 Ensures that monthly sales target is achieved and spearheads marketing-driven plans are maintained
 Accountable for the reporting of the financial performance of the store, its operation and key results

Assistant Manager at Golden Arches Development Corporation/McDonalds
  • Philippines
  • October 2003 to March 2006

 Manages people, product and equipment to execute outstanding Quality Service and Cleanliness during assigned shift.
 Maintains critical standards for raw and finished quality product, service speed and quality
 Supports market wide promotions to maximize sales potential
 Controls assigned Profit and Loss item/s, which includes food cost and waste while managing shift.
 Oversees cash sales during shift assigned.
 Training of crew people.

Bank Teller at Union Bank of the Philippines
  • Philippines
  • August 2000 to October 2003

 Processes account opening for all types of deposit
 Cross sells to payor / non-client, offers bank products and services
 Attends to customer inquiries, requests and suggestions, ensuring concerns are immediately addressed
 Preparation of month-end reports for Phil health remittances and SSS collections.

Education

Bachelor's degree, BS in Commerce Major in Business Administration
  • at University of Santo Tomas
  • March 2000

Specialties & Skills

Operation
Month End
Administration