Country Manager
Jubaili Bros
Total years of experience :32 years, 3 Months
• Full Operations and Logistics Country Management including Business Establishment, Process Optimization, Executive Vision & Strategy P&L Ownership Re- engineering Operations as needed.
• Expanded cross-functional organizational capacity by collaborating across departments on priorities, functions and common goals.
• Researched Kuwait and Iraq markets thoroughly to adapt sales strategies accordingly.
• Implemented marketing and direct sales strategies to elevate brand awareness and increase market share in existing markets and Power Generations field.
• Maintained and expanded customer base by counseling a number of sales representatives, building and maintaining rapport with customers and identifying new customer opportunities.
• Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows to meet any daily demand and maintain excellent after sales services.
• Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands.
During the long service years with JB, also handled various responsibilities including;
Oct 2018 - Present: Branch Manager, Tripoli - Lebanon
• Assessed budget plans and present costs to forecast trends and recommend changes.
• Managed branch operations, including sales, customer service, finances, and strategic planning.
• Engaged employees in business processes with positive motivational techniques.
• Resolved customer complaints to maintain high level of satisfaction.
Jan 2010 - Dec 2016: Business Development Officer/CEO Office
• Delivered real-time intelligence for making better-informed decisions, involved in research to launch new company markets effectively.
• Ensuring products meet international standards, are competitive and distinguished from other manufacturers.
Jan 2009 - Dec 2017: Group IT Advisor
• Delivering strategic technical consultancy and support to IT team, branches & departments of the company.
• Partnering with senior management for critical decision-making associated with system migrations, issues, new technologies and digitization study.
Jan 2009 - Dec 2016:Group Marketing Manager
• Launching new brand identity and drove awareness via company image, trademarks registrations, logo guidelines, trade-show exhibitions, and social media strategy including FB, Instagram, Twitter and LinkedIn.
• Partnered with overseas teams to create/evaluate marketing smart objectives.
• Introduced market surveys and customer satisfaction for various branches and countries of operation.
• Joined the organization as Sales & Support Engineer and then in 1996 handled the Technical Manager tasks; in 2002 and based on many achievements, promoted to Deputy General Manager.
• Handled complex end-to-end projects including Newsroom Automation System for the Ministry of Information in Kuwait, a feasibility study for Kuwait Cable TV & camera teleprompter system for various Kuwaiti TV studios and many other projects, tasks and achievements.
Various tasks from installation to testing of the wireless cable TV station and then operation and maintenance of the network and station.
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