Amira Mohamed Hamdan Abdelghani, Guest Relations Manager

Amira Mohamed Hamdan Abdelghani

Guest Relations Manager

Hilton World Trade Center

Location
Egypt - Cairo
Education
Bachelor's degree, Accounting
Experience
18 years, 3 months

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Work Experience

Total years of experience :18 years, 3 months

Guest Relations Manager at Hilton World Trade Center
  • Egypt - Cairo
  • My current job since January 2020

Guest Relations Manager

Excutive Lounge Assistant at Conrad Hotel Cairo
  • Egypt - Cairo
  • January 2013 to January 2016

handle all things for VIP guests from arrival till departure, send daily reports to managers, assist manager in daily duties.

Project & Event Coordinator at Media Hatem Salem Group
  • Other
  • January 2010 to January 2013

1.Manage more than one project at a time. Should see to it that all the projects under my supervision are going on smoothly.
2.Responsible to look after every detail of the project. The planning process for effective completion of the project.
3.Plan out the resources needed for the project and chart out a budget plan.
4.Developing and maintaining cordial relationships with clients and team members. Act as a link between both the parties.
5.Deal with problems that may arise within the project team or issues with the clients.
6.Should conduct regular meetings with team members to know the status of the project and also to make certain changes and improvements, to achieve the desired results.
7.Prepare and present project reports on a regular basis.
8. Prepare with art Dep. all printed paper for project like catalogues
& flyers.
9.Marketing and sell exhibition, spaces & stands and liaise with speakers, book accommodation and transport for the guests of International Events & Conferences

As an Assistant Manager & Guest Relations Supervisor at Sofetil El Gezirah
  • Other
  • January 2008 to January 2010

Assistant Manager & Guest Relations

Assistant Manager (Lobby Ambassador) at Grand Hyatt Hotel Cairo
  • Egypt - Cairo
  • February 2006 to January 2008

Assistant Manager

Lobby Guest Relations Supervisor at Sheraton Heliopolis
  • Egypt - Cairo
  • April 2004 to January 2006

Guest Relations Supervisor

As a Guest Relations Officer at JW Marriott Hotel Cairo
  • Egypt - Cairo
  • January 2002 to March 2004

As a Guest Relations Officer (Acting as a Supervisor )
Start As a Guest Service Agent (Receptionist & Cashier)
((Opening Team))

Education

Bachelor's degree, Accounting
  • at Faculty of Commerce (Ain Shams )
  • August 2002

Specialties & Skills

Customer Service
Team Management
Team Leadership
Project Collaboration
Project Management
Computer skills

Languages

English
Expert

Training and Certifications

 Certified Human Resources Diploma (HR Diploma) (Certificate)
Date Attended:
January 2013
Valid Until:
July 2013
HR Diploma (Certificate)
Date Attended:
November 2012
Valid Until:
April 2013