Amjad Damisi, PMO Analyst

Amjad Damisi

PMO Analyst

Dubai Customs

Location
United Arab Emirates - Dubai
Education
Bachelor's degree, Computer Science
Experience
22 years, 10 months

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Work Experience

Total years of experience :22 years, 10 months

PMO Analyst at Dubai Customs
  • United Arab Emirates - Dubai
  • My current job since August 2009

• Deploy and maintain compliance with the Dubai Customs end-to-end lifecycle methodology which is used to manage projects and programs within the organization.
• Provide program support for the management team. Support the processes and tools used to achieve oversight and control objectives at project and program level and which includes an executive dashboard.
• Implementation of policies, standards & guidelines within the program.
• Implementation of metrics (including KPI’s and Scorecard)
o To facilitate a consistent approach to project management;
o To monitor and improve project performance;
o To measure project contributions to business performance;
o To monitor customer perception.
• Two-way communications with other PMOs to assure consistency and continuously improve project standards and practices across Dubai Customs

Projects Manager at Tatweer Software
  • United Arab Emirates - Dubai
  • November 2008 to July 2009

Assigned to do the following:
- Project Management: Execute project management best practices and created the necessary supportive documents (project charter, project plan, project communication plan, Project handouts, presentations, minutes of meetings, etc.)
- Proposals: Writes technical and help in financial proposals.
- Account Management: Help in identifying new business opportunities and managed the customer expectations.
- Reengineer Internal Processes: Help in reengineering Tatweer’s project management internal processes, and support that with proper documentation.
- Change Management: Identify new change requests and execute them in the change management process.
- Risk identification: Identify risks and their mitigation and communicate them by proper communication channels between stakeholders.
- Monitoring and follow up: Guide the team towards meeting the project deadline on time within scope and budget; also manage the customer expectation.
- Reporting: Create and facilitate proper communication channels among project stakeholders to ensure accurate information distribution.
- Lessoned learned and Project History: Build a shared repository for projects lessened learned and history.

Technical Project Coordinator and System Analyst at iHorizons - Doha
  • Qatar - Doha
  • November 2003 to November 2008

My output items criteria are:
- Coordination: Make both my team and clients work together in order to achieve overall project success
- System Analyst: Conduct full requirement gathering sessions with client and helped in Analyzing state of the Art solutions
- Business modeling: Help in modeling the business of the client and creating business cases
- Change management: Help in establishing a change management and control plan and make sure it is executed
- Deployment: Onsite project updates deployment as well as making sure that the deployment plan is well executed
- Risk management: Help in creating a risk management plan as well as Identify risks and its mitigation
- Project tracking and monitoring: Define a process for tracking and monitoring the project as well reporting project status to the client
- Client training: Conduct training sessions on the company products
- Customer satisfaction: Insure customer satisfaction by fulfilling their needs using excellent communication skills

I have coordinated the following projects
- Al-Jazeera English web portal
- ASPIRE sports academy portal
- Qatar National research fund online survey database
- Doha Securities Market portal with real-time stocks feed
- Qatar football association portal with state of the art match casting system
- Qatar Financial Centre secured intranet and extranet portal
- Qatar Financial Centre eLibrary using GoogleMini appliance
- Qatar Financial Centre Firms internet portal
- Ministry of Economy and Commerce commercial record web application
- Qatar Islamic Bank website
- Al-Khaliji Commercial Bank website
- Barwa holding company website
- Qatar foreign information agency 10 multilingual website
- Rased secured internet website
- State Security Bureau secured intranet portal
- Qatar Olympics Committee portal
- Gulf warehousing Company website
- Al Sharq newspaper website
- Raya newspaper website
- Gulftimes newspaper website
- Qaradawi website

Internet System Developer at iHorizons - Jordan
  • Jordan - Amman
  • November 2002 to November 2003

My experience in I had during my previous work experience helped me to accomplish:
- Team member: Part of a team in charge of designing and developing advanced Internet systems
- Development: Develop high-end Internet application and websites and implement components according to the design
- Testing: Unit testing and fixing defects and bugs and implement test components and test sub systems
- Wizard deployment: Produce all the software required to install and uninstall the product

I was involved in developing and delivering the following successful projects:
- Developing Publish Arabia Product
- Publish Arabia installer wizard Project
- Qaradawi.net Project
- Raya.com Project
- Al-sharq.com project
- ElQudos.net (Arabic)
- Intikhabat.net (Arabic)

Web Developer at IT Matrix
  • Jordan
  • September 2001 to November 2002

While I was studying in the university I used to work as a part time employee to create a challenging an online product called ePageCafe, then I joined IT Matrix officially on September 2001 as a full time employee after graduation to complete the project; basically the project was an online dynamic CMS solution that enables its online subscribers to dynamically create and publish their own content and design online using a user friendly wizard. During my work in IT Matrix, I’ve been assigned to do the following:
- System analysis and design
- Develop B2B and B2C web applications
- Customer support and system maintenance
- Developing On-fly hosting solution
- Developing domain name registration web application
- Integrating web applications with each other



I was involved in developing and delivering the following projects:
- ePageCafe Product
- TestDirect Project

Web Developer (Contract bases) at
Princess Sumaya University for Technology (PSUT) - RSS
  • Jordan
  • June 2001 to September 2001

1. Website Development.
2. Database Design.
3. Website Design.
4. Support.
\nResponsible for the following successful projects\n
1.psut.edu.jo

Education

Bachelor's degree, Computer Science
  • at Princess Sumaya University for Technology (PSUT)
  • June 2001

P.S. Scored the best Project in my semester with a grade of (94%)

Specialties & Skills

Internet Systems
Web Applications
Science
Testing
System Maintenance
MANAGERIAL AND TECHNICAL SKILLS
INTERPERSONNAL SKILLS

Languages

Arabic
Expert
English
Expert

Memberships

PMI GCC
  • membership holder
  • June 2007