Senior Business Analyst
Unisys Canada Inc
Total years of experience :27 years, 4 Months
Determine requirements by extracting them from business or government policies, as well as from users, through interaction and document analysis.
Identify and develop use cases based on client requirements.
Document and manage business procedures and functional requirements.
Verify requirements through analysis, test, demonstration and inspection.
Work with the QA team to prepare test scenarios and data.
Collaborate with internal and external users/customers to elicit business concerns and develop workable solutions.
Provide functional solution and clarification on inter-module dependencies.
Organize requirements into related categories to effectively manage and communicate them.
Constrain requirements when necessary and focus on core business needs, rather than users’ personal preferences, functions related to trends or outdated processes, or other non-essential modifications.
Evaluated the impact of changes and managed to reduce that on stakeholders and business operation.
•Identified customer needs and assessed feasibility of requests.
•Estimated time and effort required to complete tasks and identified resources.
•Identified and sequenced the activities needed to complete tasks.
•Assigned approved tasks and provided time to deliver.
•Managed the delivery of the team members integrating outcome from multiple work streams into coherent deliverables.
•Reviewed quality of completed work on a regular basis to ensure meeting project standards.
•Managed transitions to ensure smooth operation of new releases.
The role involved implementation of Projects/Change Requests in different areas in the Corporate Banking, Operations, and Private Banking departments at different financial institutions.
•Facilitated business requirements-gathering activities.
•Documented functional requirements using process flow diagrams, process maps, use cases, and wireframes.
•Lead and analyzed business processes/systems, identified inefficiencies and required controls.
•Verified requirements via walkthrough sessions and obtained sign off.
•Validated requirements through official system testing.
•Developed user acceptance test cases based on functional specification.
•Prepared User Operational Manuals.
•Trained-The-Trainer/end user.
•Liaised between cross-functional teams (ERP, CRM), and business users.
•Managed changes through in-place change process.
•Identified and recorded all defect details, created and distributed reports outlining the types of defects found and the steps taken to resolve these issues.
•Prepares test cases and facilitated User Acceptance Testing sessions.
•Provided post Go-Live support for the grace period after each Project/Change.
E-Government Portal Project for Technical and Vocational Training Corporation - Directorate of Private Training www.tvtc.gov.sa. Consultation for Design and Analysis: This involved identifying the processes in place (As-I, by eliciting the requirements from SME's), documenting the processes, and analyzing their efficiency, then applying the necessary improvements to them. It also included documenting the “To-Be” processes using flow charts and UML Use Cases.
•Developing an Information Systems Strategy for Qatar Charity www.qcharity.org. Held user group meetings to discuss the work processes in place, identified and developed the business processes in place, reviewed the processes with the Internal the Quality Assurance department and obtained signoff, developed inter-department process workflow.
•Process ISO 9000 Documentation for the Customer Services Department at Qatar Electricity and Water Corporation www.qewc.com. Used active observation to identify the processes in place, documented the existing processes using flow charts, reviewed the processes with the Internal Audit and Quality Assurance department and obtained signoff.
Worked on Lynxphere, specialized automotive software, developed using ASP.NET, & VB.NET.
Responsibilities:
•Estimated requirements' feasibility and time to complete: providing a detailed plan with SDLC phases and time requirement for each phase.
•Created the necessary documentation: Technical Design Documents, Test Plans, and Requirements Traceability Matrices.
•Developed business functionality.
•Performed quality assurance peer reviews on functionality developed by colleagues.