Customer Service Representative
SGK - Unilever Gulf
Total years of experience :15 years, 5 Months
• Co-ordinating & supervising work in preparing & developing gathers and verifiying inputs
• Supervising life-cycle of artwork creation & approval
• Attending pre-production meetings
• Identifying and assessing customers’ service needs, referring to other service or technical departments for follow up or additional information as needed.
• Ensuring order instructions and information are submitted accurately as per customer specifications.
• Maintaining current and accurate order entry information in all required software programs.
• Proficient in the use of Blue and SGK systems
• Building sustainable relationships and trust with customer accounts through open and interactive communication.
Selecting the correct products or assist customers in making product selections, based on customers'
needs, product specifications, and applicable regulations
• Contacting new and existing customers to discuss their needs, and to explain how these needs could be
met by specific products and services.
• Demonstrating functionality and practical applications of company products
Successfully translated subject matter into concrete design for newsletters, promotional materials and sales collateral. Created design theme and graphics for marketing and sales presentations, training videos and corporate websites. Participated in team effort to produce streamlined production of policy manuals and educational materials for newly hired employees and freelance designers.
Created new design themes for marketing and collateral materials. Collaborated with creative team to design and produce computer-generated artwork for marketing and promotional materials. Participated in production of print and promotional items for key clients under direction of Marketing Department.
• Planning and delivering a meaningful, balanced and flexible art program favorable to learning and personal growth for all students while achieving curriculum objectives
• Utilizing a wide variety of art materials, subjects and instructional strategies appropriate to the skill and age level of students
• Providing individual and small group instruction to adapt the curriculum to meet individual student needs
• Ensuring a quality and disciplined learning environment to maximize students' artistic achievement.
• Monitoring and assessing students’ performance
• Preparing & progress reports and providing feedback about students' performance
• Assisting students with optimal presentation of their works including development of functional art portfolios
• Coordinating art exhibitions and displays
• Coordinating with teachers on school projects including set designs, murals, school magazines and social media
