Sales Executive
Alnafie Steel Company
Total years of experience :14 years, 5 months
Key Responsibilities:
• Strategizing, managing and expanding entire business according to organizational goals/ strategies. Coordinating with sales/marketing staff to support rapid sales growth through multiple channels with a high level of efficiency, quality and cost effectiveness.
• Developing and implementing business sales plans/strategies, marketing initiatives to accommodate division/corporate goals. Directing sales forecast activities and set performance goals accordingly.
• Analyzing market trends to develop opportunities for new approaches and alternative service delivery strategies to enhance service levels and reduce expenditures, hence lead to refined service delivery and customer satisfaction.
• Targeting potential clients, expanding current accounts, developing account strategies, negotiating and closing revenue-generating relationships with leading prospects for enhancing profits and market share growth.
• Reviewing/ assimilating information pertaining market segmentation and penetration strategies gearing towards the expansion/ development and consolidating the objectives established by the organization.
• Delivering exceptional customer service by proactively building customer relations through soliciting feedback, addressing/ resolving customer complaints.
• Administering revenue/expense goals, ensuring goals are met through appropriate planning/organization of staff, inventory and expenses for short/long term success.
• Keeping abreast with competitor initiatives and market trends to formulate long and short term strategies for enhancing company revenues.
Key Responsibilities:
• Implemented integrated range of marketing concepts, methodologies and sales strategies consistent with overall goals/ objectives of business. Organized product overview presentation to clients with emphasis on product comparisons.
• Maneuvered the existing business forwards by identifying new, profitable opportunities and converting them into commercial contracts.
• Developed and executed strategic plans for fostering business expansion and market penetration of credit cards across UAE.
• Supervised card correspondence to minimize credit exposure/disputed transactions and maintained satisfactory feedback services.
• Handled a gamut of activities in operations of the credit card management and ensured that it is in accordance with the corporate overall strategy and direction.
• Established and maintained effective relationships with new and existing customers, handled their queries/ problems, comprehended their needs and advised on the suitability of services.
Key Responsibilities:
• Projected sales targets, prepared action plans, formulated initiatives for achieving the targets and provided regular updates to the upper management.
• Developed strong relationships with potential and existing clients, made customized presentations on company products, attended to client queries/ grievances to provide best possible level of service.
• Conducted market research, competitor analysis to conceptualize counter strategies and prepared research-based reports and sales forecasts for senior management.
• Interacted with other sales/marketing personnel to work out the best methods of promoting products, kept abreast with new/existing products and monitored the sales, prices and products of competitors.
• Gained a clear understanding of customers' businesses and requirements, provided customers with quotations. Used customer, market and product knowledge to contribute to marketing/sales action plans.
• Provided professional technical sales support to existing and potential customers in a timely/efficient manner to attain the highest level of customer confidence resulting in increasing revenues/profits.
Key Responsibilities:
• Provided leadership for effectively maintaining existing warehouses, established proper inventory control measures and kept close tabs on applicable logistics, delivery plans, market trends and prices.
• Monitored/evaluated movement of goods through warehouse confirming the integrity of stock to enable smooth movement of finished goods throughout the distribution network.
• Confirmed optimal usage of available resources to execute delivery as per schedule, established department budget in consonance with operating budget and cost control measures.
• Coordinated with functional departments to ensure an optimized supply chain. Retained cordial relations with key suppliers and established credibility through fair dealings/ prompt payments.
• Ensured all materials/ products fulfill their specific logistical journey in minimal time cycles, reducing idle stock and resultant overheads in alignment with organizational supply chain strategy.
• Maintained safety/ environment protocol, control procedures and ensured the efficiency of warehouse security systems, in consonance with organizational policies and procedures.