Amr Al Noury, IT MANAGER

Amr Al Noury

IT MANAGER

Sika Saudi Arabia Co. Ltd

Lieu
Arabie Saoudite
Éducation
Diplôme, ITIL V3 Foundation
Expérience
20 years, 3 Mois

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Expériences professionnelles

Total des années d'expérience :20 years, 3 Mois

IT MANAGER à Sika Saudi Arabia Co. Ltd
  • Arabie Saoudite - Jeddah
  • Je travaille ici depuis février 2010

o Assuming overall responsibility for IT infrastructure within KSA, including budget expenditure and vendor performance; implementing regional and corporate level IT projects, including the setting up of a new site’s IT / telecoms infrastructure, expertly managing best available resources.
o Member of the local Management Team and participating in strategic decisions to enhance the business process in reaching the company’s goals and targets.
o Role involves implementing the corporate’s IT strategy, undertaking periodical needs analysis in order to optimise resources, implementation and auditing.
o Effectively co-ordinating with internal departments to ensure the smooth and efficient functioning and administration of all IT services / systems provided
o Implemented a successful 2 roll-outs of the company’s ERP (Microsoft Axapta 2009) Project and currently managing 3 companies inside Microsoft Dynamics Ax 2009.
o Vendor relationship management on local level and responsible of all HP purchases within the MEA region.
o Managing the IT Capex / Opex for Saudi Arabia.
o Managing 1 direct employee and 3 indirect in 3 different cities.
o Delivering customized computer introduction courses to the sales and admin teams across the kingdom to enhance the employees computer interaction.
o Project leader for the Sales Force CRM roll out project in the GCC region.
o Managing MobileIron MDM solution for iPhone and Android Devices management.
o Managing FrontRange DSM solution for desktops, laptop and servers management.
o Managing Cisco AnyConnect VPN solution for remote access clients.
o Managing McAfee ePO 5.0 servers and thin clients on all local machines.
o Managing Windows Updates and patches through WSUS 3.2 for all local servers / clients.

IS HELP DESK SUPPORT à Sanofi Aventis Pharma, KSA
  • Arabie Saoudite - Jeddah
  • juillet 2007 à janvier 2010

o Delivering effective first level help desk support for key branches of Jeddah, Riyadh and Dammam
o Successfully project managing various IS projects, dealing with vendors and suppliers and providing full LAN and WAN support for each of the three branches
o Ensuring user, computer and server compliance with Group’s policies and procedures

MICROSOFT CERTIFIED TRAINER / TECHNICAL SUPPORT ENGINEER à (JICC) Jeddah International Computer Institute
  • Arabie Saoudite
  • décembre 2003 à avril 2007

o Delivering Microsoft Technical Courses Tracks (MCSE 2003, MCSA 2003, Office 2003)

Éducation

Diplôme, ITIL V3 Foundation
  • à ILX Group
  • avril 2012
Baccalauréat, computer Science
  • à Modern Academy Maadi
  • juin 2003

Minor Business Administration General Grade : Very Good

Diplôme, MCSE (Microsoft Certified system Engineer)
  • à New Horizons
  • février 2003

MCP--MCSA--MCSE --MCT : 1- Microsoft Certified Proffesional 2-Micorsoft Cetrtified System Administrator Win 2000 3- Micorsoft Cetrtified System Engineer Win 2000 4-Microsoft Certified Trainer

Diplôme, Conversation & General English
  • à The British Council
  • juin 2001

Certificate in conversation Highest level and general english

Specialties & Skills

Project Collaboration
Computer Hardware Troubleshooting
English
Microsoft Office
A dynamic team leader and effective manager
Hardware
Software
IT Inventory Management
Lotus Notes 8.5
Microsoft Dynamics Axapta 2009
Citrix Xen App
Citrix Xen Server

Langues

Arabe
Expert
Anglais
Expert

Formation et Diplômes

Microsoft Certified System Engineer (Certificat)
Date de la formation:
February 2005
ITIL V3 Foundation (Certificat)
Date de la formation:
March 2012
Microsoft Certified System Administrator (Certificat)
Date de la formation:
May 2003
Microsoft Certified Professional (Certificat)
Date de la formation:
July 2002