Amr Aly, Product Specialist

Amr Aly

Product Specialist

bayer

Location
Egypt - Cairo
Education
Bachelor's degree, Pharmacy
Experience
13 years, 1 Months

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Work Experience

Total years of experience :13 years, 1 Months

Product Specialist at bayer
  • Egypt - Cairo
  • My current job since August 2013

1. Key link between BAYER and healthcare professionals through developing adequate professional relations with identified customers to help them identify cases where they can prescribe / dispense / use our products for the benefit of their customers.
2. Communicate the product benefits to potential customers prescribing / dispensing / using identified products.
3. Strategically increase the awareness of BAYER products through continuous learning and sharing of latest information for Healthcare providers.
4. Maintain accurate customer lists and records through documenting, updating and analyzing customer data continuously.
5. Ensure the achievement of pre-determined targets following company values and beliefs; ensure the implementation of marketing & sales plans as well as the use of territory / product / competitor knowledge.
6. Prepare timely planning, feedback and sales documentation / sales reporting to the Supervisors as per request and prior agreement so as to ensure optimum territory coverage.
7. Assist the direct manager in creating effective business plans for the assigned area through sharing knowledge and experience gained in the assigned field.
8. Ensure compliant behavior in correspondence to company rules and regulations at any time.

Soldier Pharmacist at Egyptian Armed Forces
  • Egypt - Alexandria
  • January 2012 to March 2013

• Served in four Units
- Hospitals
1) Dispensing Medication to patients
2) Assigned to ambulance upon emergencies
3) Nursing Duties
- The Medical warehouse
1) Dispensing Medication to Units
2) Supply chain management tasks
3) Responsible for drugs depot (worth almost 1 million LE), inventorying, merchandising and accounting duties
4) Service & protection duties

UK account customer service at vodafone
  • Egypt - Cairo
  • July 2011 to January 2012

1) I-Phone technical support & customer service
2) Selling customers Promotions and additional features

Support Professional at Stream Global Services
  • Egypt - Cairo
  • August 2009 to March 2010

1) Handling customers with courtesy and build rapport
2) Selling customer subscriptions, radios, and any accessories
3) Billing, collection and Customers retention
4) Troubleshooting any technical difficulties

Education

Bachelor's degree, Pharmacy
  • at Modern science and arts University
  • February 2011

Microbiology Department's honor for academic excellence in Microbiology- 2008

Specialties & Skills

Hardwork
Communication Skills
Customer Service
Presentation Skills
Internet Research
Adobe Photoshop
Microsoft Word
Microsoft Powerpoint
Leadership
Communication
Presentation
Microsoft windows
Selling Skills

Languages

English
Expert
Arabic
Expert

Memberships

Career placement center - MSA
  • Representative
  • November 2008
SIFE MSA
  • President
  • February 2007
SIFE MIU
  • Member
  • September 2005

Training and Certifications

Soft Skills (Training)
Training Institute:
RTC-Cairo University
Date Attended:
February 2007
Soft skills, Customer service, Basic Sales, & Introduction to Canadian culture (Training)
Training Institute:
Stream Global Services
Date Attended:
August 2009
Soft skills, Customer service, Iphone Techinical support (Training)
Training Institute:
Vodafone
Date Attended:
July 2011