amr mettwaly, service advisor

amr mettwaly

service advisor

al yousuf motors

Location
United Arab Emirates - Abu Dhabi
Education
Diploma, • 6month course in IT & English Language
Experience
22 years, 10 months

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Work Experience

Total years of experience :22 years, 10 months

service advisor at al yousuf motors
  • United Arab Emirates - Abu Dhabi
  • My current job since November 2008

• assistant engineer
• Booking in the clients vehicles
• Communicating with clients for completion of work
• Creating Job Cards
• Inputting details on data system
• Liaising with technicians to confirm when the work will be complete
• Sending quotations to customers and marketing and sales work

Assistant Engineer/Supervisor at Burj Al Arab,
  • Egypt - Alexandria
  • March 2007 to February 2008

• Assisting engineers with fixtures & fittings for electric engines.
• Overlooking staff to ensure work being completed

Customer Services Executive at RTA
  • United Arab Emirates - Dubai
  • March 2005 to September 2007

• Receiving telephone orders from customers
• Contacting drivers and providing them with the booking information and location
• Inputting customer booking on the computer system. and flow cars on GPS

PRO Officer/Supervisor at Gold Air (maintenance co in Fujairah)
  • United Arab Emirates - Fujairah
  • September 2003 to June 2005


Responsible for arranging visas for visitors coming to UAE to work
• Travelling to the labor office and the immigration offices to provide paperwork
• Supervising and overlooking staff to ensure that deadlines were being met

Concierge Officer at Al Mahrosa Hotel (Egypt) Alex
  • Egypt - Alexandria
  • October 1999 to August 2002

• Dealing with customers coming to the hotel and assisting with their enquiries
• Providing information to the customers
• General customer service

Education

Diploma, • 6month course in IT & English Language
  • at 6month course in IT & English Language
  • October 2007
Diploma, Wireless Marine Communication
  • at Diploma in International Wireless Marine Communication
  • May 2002
High school or equivalent, Diploma3year.s in fixing & Maintenance (Electrical Generators, Engines & Wiring )
  • at Al Suof College
  • August 1999

great shakes 87%

Specialties & Skills

Marketing
Quotations
Booking
Punctuality
• Efficient organization skills. Able to work with different nationalities/cultures.
• Good Communication skills
• Disciplined, punctual and well organized in work habits and the ability to function smoothly under
• Microsoft office (MS Word, XL –PowerPoint )
• Supervisor Gold Air 2003 – 2005
• Leadership – temporary manager of Service Centre
• UAE License & car
• Teamwork

Languages

Arabic
Expert
English
Expert