R&D Manager
International Security & Safety Systems Co.
Total years of experience :18 years, 8 months
Managing and leading R&D Team in the field of Fire Fighting & Pumps Solution, Adding and adapting new technologies while creating cutting edge technology products to serve current company products.
Was responsible for managing Maryland - United States Branch with 3 Branches in Cairo - Egypt.
I was responsible for creating & maintaining a secure, permanent VPN connection between all branches, implementation of VOIP Solution for the company.
Alongside Building a standard Datacenter within Egypt HQ and Maintaining Server Backups, installing firewall devices, and integration between MS active directory & Linux LDAP.
Managing a team of 3 Junior Engineers in multi remote sites.
Worked as IT Manager in ITAS Egypt and was responsible for:
- Managing a team of 5 Engineers
- Speaking with clients to find out what they want
- Advise clients objectively on where IT might make a difference to the business
- Planning the stages of the project and how each affects the business
- Agreeing costs, timescales and standards to be met and monitoring these through the project
- Adjusting the plans where needed
- Making sure there is a smooth change over from the old system to the new one
- Keeping management and clients updated on progress
- Evaluation of each project stage and once completed
Worked as R&D Engineer at IT Synergy, was responsible to research and develop in Microsoft cutting edge technology products especially (LYNC) and compare it to open source VOIP Solutions, also worked on Microsoft private cloud & Clustering over cloud and I did some work in the sales department as a pre-sales engineer with good record of success for 4 months
Worked as Enterprise System Engineer at Technology Gate, was responsible to manage, develop and sell current products. Was responsible to train & prepare new employees on new systems and was responsible to provide technical support for end users for 20 months.
Worked as Microsoft System Engineer at IT Synergy, was responsible to Install, Maintain and Develop in installed systems and manage to monitor running systems for 15 months
Worked as IT Dept. Supervisor (Outsourcing) at Allied Soft Egypt, was responsible to Manage current operations & fellow team members for 15 months.
Worked as Microsoft System Administrator and was responsible for windows servers within the network for 18 months.
Worked as a technical support engineer at El Arab IT Group, was responsible to interact with end users, provide troubleshooting for employees and customers for 24 months.
Worked as a technical support and pre-sales at Trendy group for 5 months.
Collaborated on curriculum and exam development, met with students upon request, and graded all written work, including final exam papers.
Overall course structure, including weekly lab practice and administered examinations.