SOC / NOC Team Leader
Diyar United Company
Total des années d'expérience :23 années, 8 mois
-Implementing and maintaining ISO27001 security standards.
-Team leader for team of 10 Microsoft admin & 2 Cisco Engineers.
-Managing and maintaining client’s system and customer relationship.
-Work as third level support for escalated infrastructure failures and disaster recovery.
-Designing new customer monitoring solution and provide cost effective high availability solution and recommendation.
-Planning and designing for client’s infrastructure environment migration.
-Participating in major large scale projects, assist sales/presales in technical recommendation.
-Managing and participating in enhancing in-house existing solutions.
-Prepare POC for most of the major large clients and tenders.
-Provide customers with Backup/ restore solutions.
-Analyzing team performance and prepare weekly/monthly reports for team members achievements.
Network Administrator for 22 servers and 400 Users, Programmer for the School Applications
Newtork administrator for a network of computers and 250 Users
worked as a manager assistant and public relation in an Internet Co.