Manager Supply chain
Madrid City
Total des années d'expérience :15 years, 4 Mois
.• Manage a team of supervisors to effectively manage product inventory and inbound shipments. Responsible for product quality, accurate product lifecycle-management and documentation.
• Accurate forecasting and analysis for product inventory, raw material, minimum stock levels to ensure no revenue leakage.
• Implement best practices across the supply chain to Improve process efficiency and consistency by analyzing purchasing, supplier, inventory and distribution data.
• Customer demand management, dispatch management, working across multiple branches, distributed sales and operations teams to ensure efficient on-time delivery.
• Responsible for accurate quarterly business forecasting, trend-analysis and reporting for operational excellence in business planning
.• Ensure end-to-end visibility across the supply chain, implement dashboards, tools and processes to continually improve business processes and stock management.
• Provide recommendations on inventory and product strategy, customer demand, remedial actions to enable efficient supply chain to senior management.
• Data and Audit management, cadence and overall warehouse and inventory governance to ensure delivery excellence.
In charge for Purchasing Raw material, finished goods, Machineries, spare parts and administrative needs from overseas and locally, handling Price negotiation, terms and conditions with vendors and service providers, quality, delivery time, tracking shipment, Clearing agent, Logistic, offloading, warehousing, inventory control, Production planning and control and MIS reports.
• Procurement: Handling sourcing through identification of cost effective suppliers for procurement with an aim of improving quality & reliability. Budgeting funds for procurement and sourcing of materials ensuring optimum utilization of materials & maximum cost savings.
• Overseeing day to day administrative needs, coordinate with different divisional heads to understand their requirements and ensure smooth functioning.
• Manage and monitor all transactional procurement including, tendering, evaluation, contracting, contract management, legal considerations and payment conditions, performance evaluation and risk assessment
• Prepare monthly, quarterly and annual procurement plans and progress reports, managing procurement files to guarantee it met all certifications required by the government and for auditing purposes
• Vendor / Suppliers Management : Identifying new potential vendors for strategic sourcing; ensuring that equipment/ material received are in accordance with the quantity & quality requirements
• Developing long-term partnerships with vendors, suppliers and contractors to facilitate smooth flow of goods and services, acquiring offers from various vendors, undertaking reconciliation of vendor accounts for pending materials and payments, monitoring quality of procured material and travelling to meet existing and future suppliers.
• Continuously monitoring, evaluating and improving supplier performance and maintaining reliable supplier base for all products and services.
• Logistics: Supervising logistic operations viz., Sea freights & inland transportation up to factory warehousing. Coordinating with Custom House Agents, C&F Agents and other external agencies for ensuring timely clearances and cost effective transport solutions. Negotiating with transporters, shippers, etc. to ensure seamless and cost-effective movement of consignment.
• Material Planning / Inventory Management: Preparing material requirement plan as per production floor needs. Tracking and maintaining inventory levels in the stores for all items required in the plant. Generating purchase orders as and when inventory levels reach reorder levels. Efficiently managing the inventory levels, for ensuring ready availability of material to meet production and dispatch targets.
• Warehouse Management: overseeing the warehouse management and maintaining reduced inventory levels. Maintaining the stock of material without any variance by conducting perpetual stock verification and documentation. Implementing Standard Operating Procedures within the warehouse and training team members in maintaining compliance with these procedures. Ensuring quality packaging to prevent goods from getting damaged in transit.
• MIS Reports:- Managing various reports (Purchase projection vs actual, Purchase forecasting, Stock Report (fast-slow-dead), Inventory Data Reports, Production planning and report, Vendor accounts, Vehicle Report, Worker's Report and Fuel Consumption Report etc.) with cost efficient manner.
Achievements: -
Timely order as per accurate forecasting / Projection ensured availability of product without any shortage and maintaining minimum stock level.
Saving on company´s budgets by securing the best quality, price. service and terms from suppliers.
Getting open credit line from suppler due to supplier management with regular follow-up and building good relationship by placing order and making payment on or before time.
• Responsible for managing Zonal MIS
• Incharge of manpower budgeting, accurate forecasting and scheduling for the organization
• Maintaining Post to Pre conversion, first call to reduce the Churn for SM
• Design Improvement plans based on results generated
• Performance management and Analyse business information to identify process improvements for increasing business efficiency and effectiveness
• Ensure visibility via Dashboard maintenance for - Agency Performance, Bill cycle wise Dunning and Barring/Suspension
Designation: VAS & Data Services Coordinator (Second Level Support)
Profile: - Team Leader
• Responsible for the team performance while handling Team of 6 members and maintaining the MIS report on Weekly/Monthly basis & Data Analysis.
• Conducting Training / Refresher Training for In-house & Outsource Executives related to Data Services.
• Defining Targets for the Team Member also share/discuss the Team Data on daily/weekly basis.
Designation: - Customer Service Representative
Profile: -
• Responsible for proactively managing service delivery to “Hotline” customers to ensure high customer satisfaction levels and customer retention.
• To ensure customer satisfaction by providing outstanding levels of quality service in line with Airtel service standards and customer expectations in an environment of high employee motivation.
Achievements: -
Secured the award for best Team member, Best CSR.
Was selected to be a part of 5-member pioneer support team established to regulate various activities and process followed at the call centre.
Achieved Best VAS and Data Services Executive for 3 consecutive months.
Successfully completed Six Sigma Certification.
Bachelor Of Commerce (Year 1999): - Subject Financial Accounting and Auditing (Special) from R.D. National College, Mumbai, India.