Sales Manager
MetLife
Total years of experience :14 years, 0 months
- Recruit, hire, and train sales team.
- Set sales goals, compare performance to goals, and adjust goals as needed
- Achieve growth and hit sales targets by successfully managing the sales team
- Assess current team processes and procedures, identify opportunities for improvement, and implement them
- Present sales, revenue and expenses reports and realistic forecasts to the management team
- Coach, mentor, and provide feedback to team members
- Assess individual performance through observation and measurement, and suggest corrective actions as needed
- Develops and maintains long-term relationships with clients based on trust and respect.
- Training new comers.
- Service multiple clients concurrently, often meeting deadlines
- Growing the sales of the department in a profitable manner.
- Preparing presentations and other marketing material as needed.
- Collaborating with internal departments to facilitate client need fulfillment.
- Preparing reports on account status.
- Maintaining updated knowledge of company products and services.
- Pricing offers for individual and group policies according to GlobeMed (TBA) treaty.
- Reviewing new and renewal business requests for medical in order to determine insurability based on corporate guidelines and standards.
- Producing any required reports or statistics for the department.
- Preparing presentations and other marketing material as needed.
- Developing good relationships with existing & potential clients through continuous field visits and other public relations tools.
- Presenting recommendations to the production team for outcome decisions.
- Serving the existing clients of the company in terms of policy administration matters or claims issues.
- Develops and maintains long-term relationships with clients based on trust and respect.
- Preparing proposals and offers and contracts to clients.
- Serving the existing clients of the company in terms of policy administration matters or claims issues and follow up on renewals of policies.
- Growing the sales of the department in a profitable manner.
- Following up outstanding premiums and recoveries.
- Coordinating with the medical claims department in matters relating to claims or admissions for clients.
- Completing Anti Money Laundry requirements of clients and maintain and up to date documents.
- Managing large amounts of incoming calls - Identifying and assess customers’ needs to achieve satisfaction - Building sustainable relationships and trust with customer accounts through open and interactive communication - Providing accurate, valid, and complete information by using the right methods / tools - Handling customer complaints, providing appropriate solutions and alternatives within the time limits; follow up to ensure resolution - Following communication procedures, guidelines, and policies