Managing Director
Salsabela
Total years of experience :19 years, 11 months
•Responsible for monitoring the functions and duties of department heads.
•Check purchase orders from all sections and sign it’s for approval.
• As the number of employees less than 50, it is within my responsibilities, train and motivate them periodically.
•Manage relationships with customers and suppliers.
•Follow-up cost for all sections (food -beverage - games- other) and make them within the limits accepted.
•Develop plans to raise sales and increase competition in the market on a regular basis.
•Working on three main axes: service, hygiene and product reach to satisfy the aspirations of the guest.
•Survey the opinions of guests to reach the highest levels of service.
• Review posting journal by transaction code.
• Ensure the settlement of Micros PM, CC and cash folio in Opera.
• Banquet charges are compared to the Banquet Event Orders and variances researched an reconciled.
• Ensure minibar late charges have proper back-up and completely rebated on daily basis,
• Print and reconcile all Micros outlet reports with checks and Opera. Ensure Credit Card postings are correctly posted, no any open check in Micros. Review Void-discount-complimentary checks, ensure they have proper back-ups Inform any exceptions to Income Auditor.
• Check arrival/departure report.
• Print C/L daily report and ensure all posting properly done.
• Print and review rate check report with vouchers and/or reservation confirmations that all room rates are correctly posted.
• Print Complimentary report and ensure proper back-ups attached.
• Review H/K discrepancy report, for the exceptions communicate with DM and/or report Income Audit.
• Review and prepare rebate, paid-out, correction and adjustments of the day reports with their backups. Inform Income Auditor for any deviations.
• Print and review Opera CC report make sure the balance is reconciled.
• Ensure CC-POS closing reports are in balance with Opera total.
• Run CC-POS closing day for each POS.
• Check with TMS telephone report with Opera; ensure these reports are in balance.
• Close down Micros.
• Run Micros night audit.
• Print-out the night audit reports & distribute.
• Prepare F&B cover report.
• Prepare Income Audit Log-book for the following day follow ups.
Check in & check out for guest's hotel.
Check for all details concerning the reception department like: keys, rates, guest's nationality, safety box…etc.
Receive, direct and relay telephone messages and fax messages.
Greet persons entering organization & direct persons to correct destination.
General administrative and clerical support & prepare letters and documents.
Receive and sort mail and deliveries & schedule appointments.
Organize meetings & tidy and maintain the reception area.
FLE هو اختصار يعبر عن مجال الدراسة المتعلق بالماجستير وهو تدريس اللغة الأجنبية لغير الناطقين بها.
إجازة في الآداب تخصص الأدب الفرنسي