Office Manager
Total years of experience :23 years, 4 Months
Duties: -
* Design and implement office policies
* Third Party Office insurance and Medical Insurance for Employees
* Member management, including email reminders, member roster, and records of financial dues
* Leasing with Tecom for licensing issues, renewals and employee visa applications
* Assisting operations department with onsite requirements
* Assisting with Travel Requirements of staff and visa requirements as well
* Assuring office is neat, and stocked with necessary tools for functionality
* Supplier coordination - including venue, AV, registration, stand build and signage requirements
Responsible for research, negotiation, acquisition and management of venues used for majority of
ACM events held in the GCC.
* Responsible for site inspection, preparing requirement briefs, cost control and budget drafting.
* Responsible for logistics, event design, audio-visual production, supplier briefs, budgeting,
negotiation, scheduling, admin and onsite customer service.
* Liaises with event suppliers and maintains reliable partners in the countries where we held events.
* Speaker liaison - Follow up on speaker’s enquiries to ensure they have a seamless flow
communication, production and distribution of speaker packs.
* Book staff travel, accommodation and transfer
* Dealing with all Conference questions via telephone and email, pre show and onsite.
Provide administrative support to HR Manager and in a timely and professional manner
* Processing visa requirements for new employees, cancellation of visa, medical insurance, and flight
bookings.
* Maintain personnel records in line with company standards while ensuring that all work relating to
associates is highly confidential and discreetly handled
* Co-ordinate and input confidential payroll details for submission to the payroll office in Support Centre
* Preparing Salary certificates & travel letters for all employees.
* Assisting banks with employee verification or take accurate messages where appropriate
* Preparing contracts for all ITP offices in Bahrain, India, Saudi Arabia, UK and UAE.
* Arranging necessary visas for new joiners if required as per UAE law.
* Preparing documents for new joiners to be submitted to Pay roll.
* Arranging for Health & Travel Insurance to all employees.
* Coordinating with Office Manager for leaving interviews.
* Deputizing PRO duties while he is away on holiday.
* Booking flights & hotels for employees on business trip.
* Helping all employees with necessary documentation for Alcohol License, Driving License,
Embassy letters & Immigration letters.
* Coordinating with Office Manager in maintaining Headcount Report.
* Maintaining holiday reports for all employees through CRM.
* Ordering office stationery and maintaining the required stock.
Conducting telephone surveys with store managers in USA and then getting the information onto
their database.
* Providing customers with information about new and latest products.
* Apply the elements of building positive rapport with different types of customers over the phone.
* Display Time flexibility towards shifts as per work floor requirements
* Use questioning and listening skills that support effective telephone communication.
Duties: -
* Interacting with clients on telephone and create a base of interested clients for the company’s
Timeshare program.
* Handling a team of 15 telemarketers and helping them achieve their targets.
* Preparing monthly salary statements for team.
* Working alongside my