Receptionist/Administrative Assistant
JBI PROPERTIES SERVICES COMPANY
Total years of experience :12 years, 8 Months
• To ensure the effectiveness and efficiency of the reception desk and to provide assistance with the general administration for the office manager.
• First point of contact for incoming calls, ensure telephone calls are screened and connected to the extension numbers accordingly.
• Diplomatically resolved customer's complaints on as-needed basis.
• Attend to walk in guests and provide assistance as per their requirements.
• Develop & update Staff Directory on a regular basis. Review the received faxes, mails & other documents and distribute them accordingly.
• Assist employees with their transportation requirements.
• Responsible for ordering office supplies / stationery.
• Responsible for ordering office supplies / stationery.
• Book & organise meeting rooms, as well as manage the multi party conference calls.
• Performed other tasks as assigned by the HR & Executive office team. Coordinates legislative work.
• Responsible for the newly hired Employee Notification Form.
• In charge of preparing IT requirements and gathering employee-related documents for visa processing and health care insurance.
• Handling recruitment tasks, including posting job openings, calling candidates and scheduling interviews.
• Detailed update for all incoming & outgoing emails from new joiners inquiry.
• Responsible for keeping/filling confidential personnel files, hardcopy & softcopy.
• Coordinates legislative work.
• Providing all HR officers necessary needs for documentation.
• Prepared materials & instructions & trained some new employees hired from agency.
• Performance management and improvement tracking system.
• Assisting with the day-to-day efficient operation of the HR office as well as assisting employee relations.
• Directly reporting to the director.
• Responsible for typing, editing contracts & memorandum agreements.
• Coordinates with the lawyer and preparing case file for them on a daily basis.
• Arranging hotel booking & air fare ticket reservations for staff, lawyers and owner.
• Prepare and manage correspondence, reports and documents.
• Organize and coordinate meetings, conferences and travel arrangements.
• Take, type and distribute minute of meetings.
• Implement and maintain office systems.
• Keeping full and recording of events for final handling over to the clients.
• Communicate verbally and in writing to answer inquiries and provide information.
• Performs encoding and editing all data.
• Manage PC for administrative staff.
• Encoding official letters and memos.
• Reviews all the reports generated in the system and identifies the data errors.
• Intensive phone interviews, contacts with the client in business.
• Meeting top management people for interviews
• Conducting actual visit to the business type.
• Preparing reports to the management of accomplished visit & interviews.