Delivery Head / Sr. Project Manager (L&D)
ETA InfoTech LLC, ETA Ascon Star - Al Ghurair Group Co.
Total des années d'expérience :28 years, 7 Mois
KEY RESPONSIBILITIES 1. Highly accomplished 10+ Years of learning and development processes and methodologies. Ability to design and develop bespoke learning interventions across varied verticals. 2. Analyze training needs and performance gaps and diagnose with appropriate, , innovative learning solutions targeting Key Performance Indicators. 3. Complete ownership of the training programs involving scope study, design, develop, delivery, amendments and to ensure the ROI and business goals. 4. Well accomplished Project Manager capabilities in taking full control of the L&D Projects lifecycle to deliver in time and within budgeted costs. Proactively communicating with the stake holders to ensure seamless delivery. 5. Adherence to SCORM (Sharable Content Object Reference Model) standards of Quality Management to ensure the training contents are adaptable to changes changes over lasting period and remains as knowledge repository. 6. Extensive interaction with the Management to ensure training modules are developed to meet the vision and mission of the organization and adhere to values and policies of the organization. 7. Ability to develop programs within budgeted costs.Proven track record of productizing learning SCOs to promote recurring revenue. 8. Responsible for managing all aspects of alliances with business partners in relation to the product / service offering. Creation of new alliances, Developing IP rights and to manage IP rights to grow revenue & profits for the company. 9. Plan and execute Training calendar for various, Performance review and Audits, Train the Trainer Programs.
KEY PROJECTS HANDLED
Learning & Development
Details:
• Establishment and running of a robust learning need diagnostic process for client trainings Operations.
• Training Need Identification… linking to PDP and goal sheet, Analysis? & Training Calendar
• Analysis of Objectives of Trainings and result expected - Return on Investment.
• Coordinating with Firm function training team and looking at imparting training like soft skills, presentation
Training Projects
Details:
• Competency building, set up 4 successful Training Transition, hires Develop Trainers.
• Partnered with different Vertical heads and Firm HR team to create, develop, implement? & manage learning & development initiatives, chalk out Training progressions and TNI’s.
• Set up the Bridge Training model for hiring below notch voice profiles and create a extended Learning calendar to accommodate and develop profiles with advance skills and voice capabilities.
Analytics, MIS and Metrics
Details:
• Conceptualizing, designing & implementing of the analytics & metrics to effectively measure & analyze various HR activities
• Attrition Analysis - various cuts, process wise, leader wise, reason wise, tenure wise, age wise, qualification & experience wise
• Exit Interview Feedback Analysis & Action Plan
• Training Metrics - detailed analysis, process wise training data, nature of training program, effectiveness, return on investment.
Altech Star Solutions Pvt Ltd, Chennai, India, the off shore development center of ETA InfoTech LLC, Dubai is One of the leading Information Technology Company for delivering Enterprise Custom Content and IT Solutions.
KEY RESPONSIBILITIES
• * Project Management and Delivery Head responsibilities for various Learning and Training Solutions. * Reporting to Vice-President and COO. * Generate leads, prospective cases, and existing customer follow up to improve the software business * Meet with developers, corporate accounts, End-Users and Sale Force to define new software requirement * Identify initiatives, Create a value proposition, Drive a compelling event, Establish a competitive strategy, Gain customer commitment, Negotiate and close and to oversee successful implementation
PROJECT SUMMARY
S.No Project Name Client
1 MEP Training HVAC, Electricity & Piping ETA M&E, Dubai
2 Safety Training Emaraat, Dubai
3 Safety First Emirates Gas, Dubai
4 Road Safety (Multi Lingual) RTA, Dubai
5 eLearning for MoE, Malaysia Internexia Sdn Bhd, Malaysia
6 ECDL Training FSBM Sdn Bhd, Malaysia
7 Orbits ETA InfoTech, Dubai
8 Reliance Retail Shop Reliance, India
9 Agricultural Advancements TNAU, India
10 Time Management ETA HRD, Dubai
11 Star Cement Operations Star Cement, Dubai
12 Gas Welding (Multi language) ETA M&E, Dubai
13 Escalator ETA MELCO, Dubai
14 Electrical Safety ETA HRD, Dubai
15 ASCON Induction Program ETA ASCON, Dubai
16 UNOM-IDE: MBA University of Madras, India
17 Back Office Operation Training Program Standard Chartered Bank, India. (SCOPE International)
18 Vocational/Industrial Training Program NIMI, India
19 Road Safety- RTA, Cars Taxi, Dubai
20 Hambanthotta Technopark Presentation ETA Lanka, Sri Lanka 21 NEBOSH - HSE Training Melco, UAE.
22 Mediclaim-POC New India Assurance Co, India
23 Learn with Genie: eLearning Tamil SEMS, Dubai
24 ETA HRD: HVAC, Plumbing & Electric Power ETA HRD, Dubai
Advanced Creative Solutions Pvt Ltd, Chennai, India, is the off shore development centre for Advanced Creative Solutions Sdn, Bhd, of Malaysia. One of the leading Information Technology Company for delivering Education and Training Solutions to Ministry of Education, Malaysia.
PROJECT SUMMARY
S.No Project Name Client
1 Lower 6 Chemistry Technitium, Malaysia.
2 Upper 6 Chemistry Technitium, Malaysia.
3 Year 2 Maths KDEB AZAGAIN, Malaysia.
4 Form 5 Biology Telecom Smart School, Malaysia
5 Form 4 Physics Telecom Smart School, Malaysia
6 Form 1 Science Pintar Media, Malaysia
The Bahrain Petroleum Company, B.S.C. (Cl), - BAPCO is a wholly owned Refinery of Government of Bahrain is one of the largest in the Middle East and the oldest in the GCC.
PROJECT SUMMARY
S.No Project Name
1 COMPERE - Personnel Management System
2 ACCMILCO - Accounts Payable, Expense Budgeting &
Reporting System
3 MEX - Motor Vehicle & Equipment Expense System
4 TELEPHONE - Telephone Calls Recording System
5 PAYROLL - Payroll Management System
TECHNOLOGY: IBM Mainframe ES 9000 - VS COBOL - II, DB2,
SQL, JCL, CICS, VSAM, Easytrieve Plus, Mantis,
Endevor, TSO, ISPF, Xpeditor, SPUFI, QMF and
File Aid.
Involved in hands on training using IBM Mainframe systems for in-house projects involving the following technologies.
TECHNOLOGY: IBM Mainframe ES 9000 - VS COBOL - II, DB2, SQL, JCL, CICS, VSAM, Easytrieve Plus, Mantis, Endevor, TSO, ISPF,
Xpeditor, SPUFI, QMF and File Aid.
S/W Solutions, IT Infrastructure and Networking Services
* Responsible for overall management of the business and to
lead the technical sales and implementation of IT hardware
systems
and infrastructure.
* Key resource person for providing Novell based network
solutions.
* Responsible for the development and implementation of Point‐
of‐Sale solutions for Retail Clothing Stores.
* Provided software and data processing solutions in Cobol,
FoxPro, dbase and Clipper.
Master of Business and Administration in Systems.
Bachelor of Engineering in Computer Science and Engineering.