Operations Manager - central Region
Saudi Bulk Transport co -Senddex
Total years of experience :22 years, 7 months
Procurement:
• Developed procurement process & SOPs
• Developed Authorization levels for purchase orders to increase efficiency.
• Vendor management & built vendor data base
• Categorized SKUs by MOQ, lead time, price, vendors
• Prepare forecast with sales & marketing for the year
• Analyze monthly forecast against actual sales & adjust accordingly.
• Preparing yearly procurement plan & Budget.
• Improved cash flow by managing order cycle.
• Negotiated & introduced new vendors leading to cost savings.
Logistics & Inventory Management:
• Redefined product classification with categories & unit of measure for correct reporting
• Defined minimum stock levels for all distribution points by SKU.
• Defined weekly replenishment mechanism for Location based on minimum stock levels/forecast.
• Defined safety stock for main DC for reorder levels of each SKU considering lead time.
• Developed stock distribution process for new products.
• Automated WH Issuance process & reduced data entry.
• Manpower planning & training warehouse staff.
• Creating safety procedures & SOPs for warehouse staff & handling material.
• Prepared A, B, C stock analysis to monitor stocks.
• Developed inventory management & tracking system with in-house software development team.
• Developed mobile application for cycle count by using barcode to validate stock accuracy.
• Setting up 2 new warehouses one each in Riyadh & Jeddah for new line of business of ATMs
• Managing international shipments from china, Korea & Europe.
• Clearance of international shipments with all required documents.
Assets & fleet:
• Managed 200 leased cars used by technicians.
• Developed process for periodic maintenance of the cars.
• Renew the contracts with leased company.
• Maintaining up to date documentation to avoid any penalties from authorities.
• Maintained fixed assets.
• Prepare yearly budget for all company assets.
• Procure and maintain assets by tagging them with the location & users.
Setup Delivery & Installation Dept for an electronics retail company.
Hired Technicians, Installers, drivers and support staff.
Scheduled workshops for continues technical training & customer service.
Negotiated contract and leased vehicles.
Managing & coordinating with 3rd party warehouse for storage & warehousing.
Route Planning for deliveries.
Managing all the day to day activities of the department.
Strategic Planning and prepared budgets for the departments.
Handling petty cash and coordination with finance for payment of supplier invoices
Handling stock/inventory and taking periodic stock count .
Managing customer service representative department.
Managed after-sales department as acting service operations manager.
Prepared SOPs for the department and implemented KPIs for tracking the performance of the department.
• Setup Riyadh hub for an ecommerce company.
• Locally hired new staff for WH, Distribution, and administration.
• Setup WH ( designed layout, purchased equipments and arranged the WH for optimum utilization of space)
• Hired drivers (couriers) and leased vehicles to setup distribution.
• Setup zones and route plans for couriers for optimum delivery percentage.
• Implemented incentive plan for couriers.
• Prepared budgets and deadlines to reach required goals.
• Prepared and implemented SOPs/processes for smooth workflow.
• Implemented KPIs to measure performance of deferent departments.
• Handled sales cash collection and petty cash.
• Arranged employee workshops and training.
Achievements:
• Setup new warehouses in Riyadh & Jeddah.
• Hired and trained Warehouse staff.
• Negotiated contract with 3rd party for distribution for remote areas.
• Setup distribution for local deliveries in Riyadh & Jeddah.
• Setup new standard operating procedures for WH in order to increase the productivity.
Job Profile
• Inventory management:
• Periodic checking inventory levels for fast moving products and ordering for replenishments.
• Alerting the sales team and management for slow moving products and advising for clearance / promotions on dead stock.
• Coordinating custom clearance and shipping documents.
• Reducing operational costs.
• Meeting delivery deadlines and satisfying customers.
• Negotiating contracts for transportation and shipping.
• Following up with finance department for payments for service providers.
• Coordinating with Marketing team for events and project managements.
Job Profile
• Getting quotations from suppliers
• Compare supplier quotes for price MOQ, lead time & Price
• Takes required approvals before ordering
• Coordinating with suppliers for timely delivery & Proper documentation is done to avoid any delay in custom clearance.
• Negotiates with Freight forwarders for booking space on vessel according to size of the order.
• Coordinating with custom clearance agent for timely clearance of goods to avoid any demurrage charges
• Confirms with warehouse that goods received matches the PO, if not initiating claim from supplier or insurance co.
• Coordinates with Finance Dept for payments to suppliers, freight forwarders, transport co according to their payment terms.
• Distributes new stock to branches according to their sales.
• Monitoring stock allocation by branch, relocate if needed
• Prepare monthly warehouse capacity/ free space reports by CBM
• Performing ABC Stocks Analysis
• Monitoring stock level on fast moving items
• Informing the management on slow moving & Dead stock
• Preparing item list with MOQ and lead time
• Calculating reorder levels and safety levels for each SKU
• Supporting sales team with up to date stock information by category, brand group & location
• Preparing Stock reports with expiry dates for food stuff
• Alerting the management for SKUs nearing expiry date
• Distributes shipping schedules and orders in pipeline on item level.
• Maintaining PO Status report, PO register
• Calculating approximate landed cost for new ordered items.
• Advicing Pricing for new items according to their cost and with consultation with marketing an dsales dept to the higher management.
• Arranging yearly inventory in all branches and warehouses and compare deference in physical and system inventory.
• Initiating periodic inventory on all fast moving items to avoid any shortages.
• Evaluating logistics procedure & recommending changes if needed.
Job Profile
. Preparing purchase orders
• Coordinating with suppliers for timely delivery
• Coordinating with warehouse for interbranch stock transfers
• Weakly monitoring of stock allocation in branches
• Transferring stock to branches on request
• Preparing reports
• Sales reports by salesman/branch / customer
• Customer orders in pipeline.
• Tracking quotations by salesman.
• Preparing & Distributing pricelist to all Salesman
• Weekly stock balance reports to all branches
Job Profile
. Assembling of systems
• Network Troubleshooting
• Installating & Configuring LAN/WAN Devices
• Device Drivers installations
• Domain & User Administration
• Configuring DHCP, WINS, DNS & RAS