Arbab Masood Siddiqui

▪ Lead and manage Information Security, Business Continuity and IT Governance functions that identify technology and security risks, recommend controls for secure business operations and high availability of mission critical services.
▪ Develop, circulate and update information technology & security policies, procedures and framework.
▪ Collaborate with IT in procurement of information security tools and their implementation.
▪ Present information security strategy, initiatives and updates to Board of Directors.
▪ Design, establish and supervise Security Operations Center.
▪ Active participation in multiple Management Committees.
▪ Direct information security awareness program.
▪ Support business and technology from information security perspective in new initiatives and processes.
▪ Guide incident response teams for post-event diagnosis, investigation and documentation.
▪ Manage technology governance and digitization portals.
▪ Responsible for department structure, KPIs, hiring, budgeting, defining roles and develop a highly skilled functional team.

▪ Lead and manage Risk Management Department.
▪ Devise, implement and maintain Enterprise Risk Management Framework.
▪ Document, circulate and maintain information security policies and procedures.
▪ Ensure continuous PCI DSS and Global Payment Schemes Compliance.
▪ Present risk management strategy, initiatives and updates to Board of Directors.
▪ Manage organizational level IT / IS audits.
▪ Strengthening business resilience through effective Business Continuity Management.
▪ Supervising Fraud Risk Management Solution project.

 Managing IT based projects for Islamic Banking operations.
 Static Data Management of SunGard Ambit Islamic Banking.
 Preparation of system guidelines on Symbols Islamic CBS functionalities.
 Centralization of financial & non-financial transactional processes.
 Building controls & monitoring mechanism on system-based operational processes.
 Identifying MIS needs of different business segments and liaison with CMIS team for development.
 Automation & re-engineering of business processes.
 Derivation of system controls in accordance to bank’s IT security policy.
 IT-IS Audit compliance of Islamic CBS (Retail Banking).
 Revamping of branch operations manual according to new systems & processes.
 Responding branches’ queries & issues for IT applications.
 Escalation of core banking system issues & testing vendor provided patches.
 Conducting UAT of new modules & applications.
 Development of business continuity plan in case of system non-availability.
 Training of staff for IT applications.
 Highlighting data discrepancies according to compliance & central bank policies.
 Assisting country-wide Islamic branches for inter-branch reconciliation.

 Plan and manage activities of the assigned projects.
 Roll out of core banking system in Islamic banking branches & back office.
 Managing MIS requirements of business teams.
 Setting up team for Quality Assurance for identifying issues and patch testing.
 Setting up support team for all implemented banking solutions & applications.
 CRM, SIR/CR and patch management.
 Documentation of all project tasks
 Project tasks handover to relevant departments & Project closure
 Help business in centralization of processes.
 Responsible for gathering requirements from business and discuss solution concept with vendor.
 Review process changes, identify gaps with existing processes and recommend solutions.
 Training needs analysis.
 Stakeholder & knowledge management.
 Gap analysis.
 Data cleaning, rationalization and ensuring valid data migration, integrity and constraints.

 Analyzing and suggesting solutions for software problems with business teams.
 Provide business processes, technical support and consultancy at the end user level.
 User Acceptance Testing of various banking applications.
 MIS development of implemented applications.
 Conduct training sessions to boost the functional & technological skills of the workforce.

 Setting up team for Core Banking System support.
 Managing support team for day-to-day complaints.
 Monitoring CRM for timely response.
 Training & guiding team members for efficient support to branches & offices.

 Implementation of core banking system in branches.
 Providing timely support to branches & back offices.
 Resolving & updating complaints at CRM.

 Management of day-to-day banking transactions, collection, remittance (inward/outward), clearing transactions, & online processing.
 Setup Credit Department for all consumer financing products.
 Knowledge of ATM operations its transactions processing and adjustment process.

 Identifying and resolving customer technical problems.
 Technical support within the office.
 Verifying the performance and availability of connectivity system.
 Managing office's network and resources.