Head of Information Security
1LINK (Private) Limited
Total years of experience :20 years, 7 months
▪ Lead and manage Information Security, Business Continuity and IT Governance functions that identify technology and security risks, recommend controls for secure business operations and high availability of mission critical services.
▪ Develop, circulate and update information technology & security policies, procedures and framework.
▪ Collaborate with IT in procurement of information security tools and their implementation.
▪ Present information security strategy, initiatives and updates to Board of Directors.
▪ Design, establish and supervise Security Operations Center.
▪ Active participation in multiple Management Committees.
▪ Direct information security awareness program.
▪ Support business and technology from information security perspective in new initiatives and processes.
▪ Guide incident response teams for post-event diagnosis, investigation and documentation.
▪ Manage technology governance and digitization portals.
▪ Responsible for department structure, KPIs, hiring, budgeting, defining roles and develop a highly skilled functional team.
▪ Lead and manage Risk Management Department.
▪ Devise, implement and maintain Enterprise Risk Management Framework.
▪ Document, circulate and maintain information security policies and procedures.
▪ Ensure continuous PCI DSS and Global Payment Schemes Compliance.
▪ Present risk management strategy, initiatives and updates to Board of Directors.
▪ Manage organizational level IT / IS audits.
▪ Strengthening business resilience through effective Business Continuity Management.
▪ Supervising Fraud Risk Management Solution project.
Managing IT based projects for Islamic Banking operations.
Static Data Management of SunGard Ambit Islamic Banking.
Preparation of system guidelines on Symbols Islamic CBS functionalities.
Centralization of financial & non-financial transactional processes.
Building controls & monitoring mechanism on system-based operational processes.
Identifying MIS needs of different business segments and liaison with CMIS team for development.
Automation & re-engineering of business processes.
Derivation of system controls in accordance to bank’s IT security policy.
IT-IS Audit compliance of Islamic CBS (Retail Banking).
Revamping of branch operations manual according to new systems & processes.
Responding branches’ queries & issues for IT applications.
Escalation of core banking system issues & testing vendor provided patches.
Conducting UAT of new modules & applications.
Development of business continuity plan in case of system non-availability.
Training of staff for IT applications.
Highlighting data discrepancies according to compliance & central bank policies.
Assisting country-wide Islamic branches for inter-branch reconciliation.
Plan and manage activities of the assigned projects.
Roll out of core banking system in Islamic banking branches & back office.
Managing MIS requirements of business teams.
Setting up team for Quality Assurance for identifying issues and patch testing.
Setting up support team for all implemented banking solutions & applications.
CRM, SIR/CR and patch management.
Documentation of all project tasks
Project tasks handover to relevant departments & Project closure
Help business in centralization of processes.
Responsible for gathering requirements from business and discuss solution concept with vendor.
Review process changes, identify gaps with existing processes and recommend solutions.
Training needs analysis.
Stakeholder & knowledge management.
Gap analysis.
Data cleaning, rationalization and ensuring valid data migration, integrity and constraints.
Analyzing and suggesting solutions for software problems with business teams.
Provide business processes, technical support and consultancy at the end user level.
User Acceptance Testing of various banking applications.
MIS development of implemented applications.
Conduct training sessions to boost the functional & technological skills of the workforce.
Setting up team for Core Banking System support.
Managing support team for day-to-day complaints.
Monitoring CRM for timely response.
Training & guiding team members for efficient support to branches & offices.
Implementation of core banking system in branches.
Providing timely support to branches & back offices.
Resolving & updating complaints at CRM.
Management of day-to-day banking transactions, collection, remittance (inward/outward), clearing transactions, & online processing.
Setup Credit Department for all consumer financing products.
Knowledge of ATM operations its transactions processing and adjustment process.
Identifying and resolving customer technical problems.
Technical support within the office.
Verifying the performance and availability of connectivity system.
Managing office's network and resources.
Islamic Banking Certificate Course
3.045/4.00