SALES MANAGER
ASFAR TRAVELS
Total years of experience :19 years, 11 months
SUPERVISING TICKETING AND CUSTOMER SERVICES
Worked as Airport Operations Officer in Etihad Airways at KKIA Riyadh.
Worked as counter supervisor under NHS at KKIA RIYADH. (28-07-2008 to 01-03-2012)
Worked under NHS for Emirates airlines at King Abdul Aziz International Airport - Jeddah, Saudi Arabia.
CHECK-IN COUNTER SUPERVISOR
Worked as Customer Service Agent at Indira Gandhi International Airport under LIVEWELL Aviation for Emirates airlines from 01-04-2007 to 01-03-2008
Worked as Customer Service Agent at Indira Gandhi International Airport under Indian Airlines from 01-03-2006 to 31-03-2007 (Handling IC, UL, MH, PK etc.)
Worked as TICKET RESERVATION EXECUTIVE at AKBAR TRAVELS OF INDIA. Period: From JAN 2004 to MAR 2006 (2 years)
Worked as TICKET RESERVATION EXECUTIVE at SAFIYA TRAVELS.
Period: From JAN 2003 to JAN 2004 (1 year)
Responsibilities
➢ Check in.-Manual & Automated (SABRE MACS AMADEUS)
➢ Responsible for Passenger's documents and passport check as per the guideline of emigration authority.
➢ Preparation of General Declaration, EGM, IGM,
➢ Prepation Of Official Documents For Pre-Flight & Post-Flight Opperations.
➢ Handling Airline Communication
➢ Mishandling baggage (World Tracer Management.)
➢ Handling & distribution of lost& found baggages
➢ Meet & Assistance Of VVIP, VIP, UNM, WCHR, Senior Citizens etc
➢ Arrival Duties Such As Baggage Clearance, Issuing of PIR and DBR, handling DT passengers and Deportees, Passenger Facilitation
➢ Sorting baggage's according to the destination and priority in Baggage makeup area
➢ Co ordination of RAMP Activites (Supervising containerized loading, palletized loading and bulk loading)
1. BACHELOR OF COMMERCE From university of calicut
2. IATA-UFTAA AIRTICKETING AND FARE CALCULATION from School of Engineering, Calicut 3. Diploma in TRAVEL AND TOURISM MANAGEMENT from School of Engineering, Calicut
4. Diploma in ELECTRONICS AND TELECOMMUNICATION from Technical board, Karnataka. 5. Pre-Degree
From Calicut University, Kerala State. 6. S.S.L.C From Board of Public Examination, Kerala State