ARJUN S MOHAN

SENIOR CUSTOMER SERVICE ASSOCIATE at ALLIANZ INDIA SERVICES

• India - Thiruvananthapuram
• My current job since May 2022

Manage large amounts of inbound and outbound calls in a timely manner
Follow communication “scripts” when handling different topics
Identify customers’ needs, clarify information, research every issue, and provide solutions and/or
Alternatives

Sales Engineer at JG PETROL GENARAL TRADING COMPANY

• Kuwait - Al Fahahil
• September 2018 to December 2022

Asst Sales Manager at Journeys World Holidays

• Kuwait
• August 2018 to December 2021

Sales & marketing travel products and tour packages especially the online
System travfox; Sourcing products and destinations to meet consumer demands for bespoke travel and
Sustainable tourism; Designs, arranges, promotes, and sells specialized tours and group packages.

Business Development Executive at BELL AND JOHN LOGISTICS

• Kuwait
• August 2016 to September 2018

Sales & marketing of all types of office equipment, machinery, appliances,
Furnishings and storage equipment.
Building and maintaining successful relationships with clients to grow up
Business,
Determining the exact requirement of the customer based on their demand
And specifications.

Sales Executive

• June 2013 to July 2015

Monitech International

Guest Service Agent at Le Méridien Hotels & Resorts

• Morocco
• June 2012 to September 2013

Trainee at Le Meridien Hotel Abu Dhabi

• United Arab Emirates
• June 2010 to January 2012

CERTIFICATIONS at MY CERTIFICATIONS

• India - Thiruvananthapuram
• June 2006 to July 2010

Licenses & Certifications
Soft Skills for Sales Professionals - LinkedIn
Cert Prep: Scrum Master - LinkedIn
The Data Science of Marketing - LinkedIn
Learning LinkedIn Sales Navigator - LinkedIn
Cold Calling: The First Seven Seconds - LinkedIn
2022 Annual HIPAA and Cybersecurity Training - HIPAA112 - HIPAA Training
Transitioning from Waterfall to Agile Project Management - LinkedIn
Scrum: The Basics - LinkedIn
Agile at Work: Building Your Agile Team - LinkedIn
What Is Scrum? - LinkedIn
Agile at Work: Planning with Agile User Stories - LinkedIn
Agile at Work: Getting Better with Agile Retrospectives - LinkedIn
Comparing Agile versus Waterfall Project Management - LinkedIn
Design Thinking: Understanding the Process - LinkedIn
Digital Marketing Foundations - LinkedIn
Organizational Learning and Development - LinkedIn
Arjun S Mohan - page 2
Advanced Microsoft Power BI - LinkedIn
Leadership Tips, Tactics and Advice - LinkedIn
Business Analysis Foundations - LinkedIn
Agile Requirements Foundations - LinkedIn
What Is Business Analysis? - LinkedIn
Business Benefits Realization Foundations - LinkedIn
Requirements Elicitation and Analysis - LinkedIn
Managing a Customer Contact Center - LinkedIn
Business Analysis Foundations: Business Process Modeling - LinkedIn
Customer Service Leadership - LinkedIn
Python Data Analysis - LinkedIn