Leasing & Marketing/Executive Secretary
Safeer Mall sohar
Total years of experience :18 years, 11 months
▪ Check daily Staff Attendance and preparation of Evacuation Plan
▪ Check and verify daily maintenance and floor reports
▪ Preparation of daily and monthly Mall cash expenses and accrued expenses.
▪ Verification on leasing records and entry
▪ Follow up with tenants on pending requirements and payments.
▪ Prepare Offer Letters for prospective tenants and lease agreement for new tenants.
▪ Maintain General documents file and other important mall files
▪ Coordinate with tenants, floor team and contractors for any Marketing related activities to be conducted at mall.
▪ Prepare costing for events, promotions and other marketing related activities
▪ Prepare LPO, Invoices and NOC
▪ Verification of all documents for signature
▪ Maintain Mall Electronic Data Base and Correspondence reference file
▪ Schedule and follow up meetings
▪ Respond to general and leasing related correspondence.
▪ Prepare Branding Proposals and Temporary Display quotations
▪ Prepare and submit EOD reports and snag list updates.
▪ Maintains and updates all leasing related documents and files.
▪ Respond to all leasing related correspondence and maintain contact details of tenants.
▪ Issue renewal notices and payment reminders to Tenants.
▪ Attends to walk in leasing prospects and at the same time source new prospects.
▪ Keep track of Lessee’s compliance on Tenancy Terms and Conditions and issue warning letters for non compliance.
▪ Conduct regular inspection during and after fit-out period for new shops to ensure compliance with the submitted lay-out.
▪ Follow up with tenants on the submission on the required drawings such as 3D, MEP prior to fit-out.
▪ Crosscheck payment deposits and Cheque Schedule Summary.
▪ Prepare Proposal, Offer letter, Handover to Tenants, Agreements related to leasing and Amendment to Tenancy Contract if required.
▪ Prepare Invoices for Temporary Display and Branding.
▪ Follow up with tenants on pending requirements and payments.
▪ Deposit rental cheques and other miscellaneous payments
▪ Maintain deposit records and receipt book files.
▪ Issue NOC (No Objection Certificate) to Tenants or its Contractor for any shop related works.
▪ Issue NOC (No Objection Certificate) for the opening of new shops.
▪ Update Tenants Statement of Accounts.
▪ Coordinate with tenants, floor team and contractors for any Marketing related activities at mall.
▪ Respond to customer’s queries.
▪ Review transactions with the customer and help them identify the transactions.
▪ Assist customer with different banking processes such as password reset, debit card replacement, check orders, funds transfer, cancelling lost or stolen card, stop payment etc.
▪ Provide solutions to customer on how they can avoid NSF/OD/Excess Activity fees.
▪ Offer additional products and services to customers.
▪ Transfer customer to specific department such as Fraud Department, Card Services etc.
▪ Process e-form or offline request, research and international travel notification.
▪ Provide assistance with their Personal Online Banking.
▪ Assist customer with Wire Transfer and Direct Deposit queries.