Office and Recruitment Manager
AIR CHARTER SERVICE FZCO
Total years of experience :20 years, 10 months
* Uses a range of office software, including email, spreadsheets and databases in managing filing systems.
* Manages the client database
* Organizing the office layout and maintaining supplies of stationery and equipment, maintaining the condition of the office and arranging for necessary repairs.
* Organizing meetings including preparing all documents needed, typing the agenda and taking down of minutes.
* Responding to customer enquiries and complaints.
* Organizes travel of staff to Head Office in UK for trainings, annual travel of staff and sales visit travel, includes air ticket and hotel bookings
* Human Resources in-charge of:
- Overseeing the selection and recruitment procedure of candidates
- CV selection for screening process
- Phone screening candidates as first phase of the interview process
- Trains and orients the new employees about the office policies, procedures and equipment.
- Writing reports for senior management, which may include reports on finances, staff performance, service development or an annual review.
* Company PRO in-charge of:
- Arranging visa (work permit, husband sponsored visa, visit visa etc.) for employees.
- Schedule staff’s visa, medical, coordinating with other internal and external departments, and collect all appropriate documentation necessary for visa and permits.
- Organize visas for holiday and business related travel for managers as required.
- Responding to staff queries on Visa/ Labour/ Passport related matters.
- Ensure all visa, medical and labour permits are up to date and arrange timely renewal.
- Assist in all general inquiries concerning labour and immigration matters.
- Knowledgeable in UAE Labor Law and UAE Immigration Rules
* IT Administrator, in charge of:
- Responsible of keeping the company’s IT network, server and security systems in good working condition
- Daily system monitoring, verifying the availability of all hardware, server resources, systems and key processes, reviewing system and application logs, and verifying completion of scheduled jobs such as backups.
- Troubleshooting network problems and making recommendations for improving the company’s IT systems.
- Helping employees with some of their more basic computer needs like setting up new users and managing back-up, security and passwords.
* Started as Aviation Administrative Assistant and was promoted to Aviation Administrative Coordinator in October 2008
* Set up and maintained files and other records relevant to the operation, such as the Flight Manifest, Daily Flight Report, Air Status Report. Airlift File, etc.
* Planned the load for each flight and enters the flights with the respective load in the database (AIMS and AIRS) as the Flight Manifest
* Administered sending out multiple reports, tracking and compiling data and troubleshooting returned reports to ensure accuracy.
* Performed daily checking and replying to e-mails and queries regarding the flights and the load on each flight, as well as the prices of the flights
* Executed the encoding and checking of the accuracy and correctness of the Daily Flight Manifest, and maintenance of the database used
* Consolidated the Inbound and Outbound Flight Reports daily and entered all the data in the Daily Flight Report making sure that all the data are correct compared to the records of the operators
* Notified operators of requirements including forms, documents, records, including deadlines for completion
* Prepared Purchase Orders for all Inbound and Outbound Flights
* Tracked, verified, and processed Purchase Orders and Invoices and made sure payments are made on time
* Performed administrative and secretarial tasks
* From March 2003 to February 2005, worked as Administrative Assistant and Personal Secretary of the Chief
* From March 2005 to December 2006, worked as Information Assistant under the Training and Information Division
* Provided assistance in the collection, monitoring, processing, editing and disseminating of aquaculture information
* Assisted in the editing, proofreading, publication design or script visualization, lay outing, presswork or post production of SEAFDEC/AQD Publications and exhibit materials
* Maintained an updated record of all information materials produced by the SEAFDEC/AQD
* Created and maintained databases for newsletter/publications subscribers, libraries, training alumni, institutions, among others
* Provided assistance in meetings, seminars and workshops organized by SEAFDEC/AQD in terms of preparation of MS PowerPoint presentations and projector operations
* Prepared initial drafts of Report of Meetings, Proceedings of Workshops and lay-out using MS Publisher and Adobe PageMaker
* Arranged and coordinated the travel of resource persons and participants in two of SEAFDEC/AQD’s Special Projects namely the Integrated Regional Aquaculture Program and Mangrove Friendly Shrimp Culture Project.
* Arranged the accommodation and transportation of participants, purchased supplies and materials, and helped with the compilation of the working documents in two Regional Technical Consultations.
* Arranged and coordinated the travel of the Chief and responsible for complete diary management
* Assisted the Office of the Chief in the preparation of reports, either in narrative form or MS PowerPoint presentation
* Attended graded trainings given by United Coconut Planters Bank during the Mock-up Branch Training Program, and was ranked number one
* Gave and served customers by giving them total customer satisfaction
* Performed well even if under pressure and when the customers are difficult to deal with
BS Management Major in Business Management