Customers Services Representative Csr / Teller
Aafaq Islamic Finance
مجموع سنوات الخبرة :15 سنة, 2 شهرين
- Assists potential and existing customers with their inquiries
- Process deposits, wages and payments for customers
- Ensures accurate and complete daily cash collection reports
- Ensures that the outlet is clean and well organized all the time
- Communicates all customer requests/transactions to specific departments to ensure fast and quality service
- Provides a top class quality customer service all the time
-Keeps office supply stocks up to date
• Book customers’ deliveries
• Track shipments for customers
• Coordinate with Ops for real time assistance and delivery follow up
• Access to company CRM and database to check stocks and shipments
• Coordinate with couriers to arrange clients’ demands
• Make outbound calls to look for sales leads
• Receive incoming calls for inquiries
• Generate and Provide Quotations
• Insurance Policy Issuance
• Manage client accounts
• Update existing clients with renewal notice
• Receive incoming calls from auto-loan customers
• Make outgoing calls for payment reminders and collections for delinquent accounts
• Process requests and payments over the phone
• Answers inquiries from new & existing clients
• Process initial screening for loan applications
• Manage client’s account for updates
• Receive incoming calls from new & existing clients
• Make outbound calls for payment reminders & collections
• Addresses billing related concerns for mobile post-paid lines
• Addresses network and device related concerns and general inquiries
• Manage client’s account for updates
• Up-sells mobile products
• Receive incoming calls regarding troubleshooting, general and technical related concerns for consumer electronic products
• Process warranty claims
• Coordinate with client and repair center
BS - INFORMATION TECHNOLOGY Undergraduate Jose Rizal University Manila
لقد تم حذف الرابط بسبب انتهاكه لسياسة الموقع. يرجى التواصل مع قسم الدعم لمزيد من المعلومات.