Ashok Baral, Captain

Ashok Baral

Captain

Ramee Grand Hotel &Spa

Location
Nepal
Education
High school or equivalent, Hotel Management
Experience
0 years, 11 Months

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Work Experience

Total years of experience :0 years, 11 Months

Captain at Ramee Grand Hotel &Spa
  • Bahrain
  • October 2013 to August 2014

• Member of the service plus committee
• Coordinating with the kitchen for the smooth operations
• Quickly and effectively solved guest challenges
• Maintain quality control/satisfaction records, constantly seeking new ways to improve guest service
• Perform monthly inventories of supplies and equipment, including glassware and wine
• Utilize the Micros system for bill processing and daily reports using Opera system
• Ensured high standards of guest satisfaction and service
• Completed Fire Training & Basic Food Hygiene training
• Handling order takers operations
• Making the E Log
• Closing managerial reports

Education

High school or equivalent, Hotel Management
  • at Our Amar Singh Higher Secondary College
  • January 2007

Passed Secondary Examination from Our Amar Singh Higher Secondary College, Pokhara Nepal 2007

Specialties & Skills

Staff Training
Upselling
Payments
Customer Focus
Customer Service
Team work
handling guest complaint
Computer,micros,training,customer service
Guest satisfaction
fast learning
Upselling

Languages

Hindi
Beginner
English
Expert
Arabic
Beginner
Malayalam
Beginner

Memberships

of the service plus committee
  • Member

Training and Certifications

Industrial training (Training)
Training Institute:
pokhara collage of hotel managemet and tourism
Date Attended:
February 2008
Duration:
336 hours

Hobbies

  • singing dancing playing football