Applications Engineer
Action International Services LLC (Al Mazroui Group)
Total years of experience :14 years, 2 Months
• Leading staff ranging from operational, technical, logistic and hire desk divisions.
• Presenting strategic and operational plans & reports.
• Developing and implementing proactive sales plans across the department.
• Developing and delivering sales training and product training courses for new employees.
• Developing, managing and maintaining relationships with key accounts.
• Assisting in business development functions including product support, market data collection, market trend analysis, competitor analysis and pricing strategies.
• Developing and implementing proactive sales strategies across a broad range of industries, upstream and downstream, oil & gas, marine, municipal and general contracting markets
• Developing new business opportunities and analyzing market conditions.
• Liaising with suppliers building strong business partnerships and sharing market knowledge.
• Conducting on site visits to present solutions based on unique selling functions for technical projects.
• Clarification & Review meetings with customers, assessing customer requirements and other standards to determine suitability and defining exceptions.
• Selecting equipment that best suits the client's needs with regards to cost, lead time, reliability, and adherence to specifications using catalogues, datasheets and computer aided selection software/programs.
• Developing detailed proposals stressing technical product performance, pricing and delivery schedules.
• Assisting the Quality Dept. in reviewing the quality manual and procedure suggesting improvements.
• Guiding and directing the Workshop Staff on effective time bound output performance.
• Marketing and Pre-qualifying products with Govt. Agencies & Contractors.
Technical Support & Sales Engineer - Engineering Products Division
In charge of providing technical support, sales & marketing of equipments which consist of Water Pumps, Electric Motors, Pressure Tanks, Compressors & Diesel Generators.
Brands/Products Handled:-
DAB - ITALY, RITZ - GERMANY, FORAS - ITALY (Surface Pumps - Water & Waste Water) E-Tech- ITALY, WPS - BELGIUM (Submersible Pumps) FRANKLIN ELECTRIC - EU (Submersible Motors) WEG - BRAZIL (Surface Electric Motors)
FPT-IVECO - ITALY, PERKINS - UK (Diesel Generator Sets)
Chicago Pneumatic - USA (Air Compressors), ZILMET - ITALY (Pressure Vessels)
Major Clients:-
FEWA, DEWA, Engineer’s Office, Al Ain Municipality, Environment Agency-AbuDhabi, Al Ain Mineral
Water Company, Al Faraa Cont. Est., Emirates Cement, Al Ain Compost Plant, WETCO, BARARI Forest
Management, Dept. of Presidential Affairs., Kentech Intl, ARCO Intl.
JOB PROFILE
• Clarification meetings with customer, developing bills of materials, review customer inquiries, data sheets, technical specifications, and other standards to determine suitability and define exceptions.
• Analyzes, organizes, and describes the application of products to conform to customer requirements.
•Select equipment that best suits the client's needs with regards to cost, lead time, reliability, and adherence to specifications using catalogues and computer aided selection software/programs.
• Develop a detailed quotation or proposal highlighting technical information on product performance, installation requirements, pricing and delivery schedules.
• Respond to questions and requests from customers and make associated changes in the proposal and conduct on site visits to the customer to present the proposal and participate in
closing the sale, especially the sale of larger, more technical systems.
• Prepare cost summary of equipment required for the engineering and fabrication work required, and recommend the pricing of the project.
• Direct the application of new products or modification of older products.
• Assists in product training to internal personnel, field technicians and assist in product presentations to customers, consultants, etc. Participates in Trade Fairs & Regional Exhibitions.
• Diagnose problems with installed equipment.
• Assist in business development functions including applications support and market data collection, market trends, competitive products and pricing.
• Developing new business & customers within assigned region or industry.
• Assuring achievement of set financial targets, profits, etc. to support overall strategic plans. Preparing sales budgets and forecasts as and when needed.
• Serve as liaison with customers on changes in specifications or the configuration of the system.
• Pre-qualifying all of the company’s products with Govt. & Semi Govt. Agencies, Consultants, Contractors & International Agencies.
Completed 2 year MBA Full Time (evening) Course from the most prestigious Indian University.