Sr Manager IT Advisory
Technology Services Managment
Total years of experience :28 years, 1 Months
Achievements: (Program management)
o Automating 73 different service using different technologies (.Net, Java)
o Building 3 Mobile Applications & implementing full MDM platform
o Building External, internal and Mobile websites serving more than 3.5 million visitor
o Preparing 3 IT Strategies 2011 till 2020
o Implementing Huge ERP linking and serving 37 ministry and federal entity
o Implementing two Oracle Superclusters running (EBS, Hyperion, SOA and 3 non oracle products)
o Implementing The Budget planning and execution system linking and serving 45 entity
o Building huge Integration platform serving 45 entity
o Migrating 25 years of Cobol data to Oracle
o Building huge data warehouse as well as predictive analysis and DSS systems
o Building CMS for 40+ years of unstructured data and 10 million document
Duties: (Operations)
o Manage in parallel multiple programs “Initiatives” to achieve the strategy outcomes
o Lead multiple technical teams (Oracle, DB2, MS SQL, SharePoint, C#, .Net, Java, Mobile, Unix, Linux)
o Manage the day to day operations, Organize and prioritize Team member’s activities
o Lead the change-management activities
o Responsible for calculating the TCO, ROI for all programs as well as budget preparation.
o Develop the risk management plans and risk register as well
o Develop / reengineer of the major business processes
o Develop BIA, Business continuity plans (BCM) to maintain both services and systems availability
o Develop the training plans for team members as well as knowledge transfer
o Prepare the documentations/reports and present the progress/status reports to top management
o Implement and enforce all security controls to ensure secure and safe environment
o Implement all GRC controls to ensure proper compliance with MOF polices and standards
o Apply ISO standards and ITIL framework
o Provide guidance during RFPs preparation, evaluation and vendor selection.
o Analyze business requirements and give independent and objective advice on the use of IT systems
o Ensure OLA’s and SLA’s are in alignment with delivered services within contracted time-frames
o Ensure there is appropriate 24/7 emergency response to any system failure
o Participate with Infrastructure Management in formulating Application Management policies.
o Evaluate and plan for Applications upgrades according to company policy, business needs and technology evolution
o Lead the process of the formulation and maintenance of Standards and Procedures Manuals related to server policies and procedures
o Implement all excellence requirements and TRA KPIs (300+ KPI)
o Provide technical support and problem resolution related to business application software systems.
Team & technologies:
Team members : 48
Technologies : .Net, Java, SharePoint, Android, Apple, Oracle and IBM, Private Cloud building
Methodologies : DevOps, Waterfall and Agile
Achievements:
o Full automation of the following maritime Ports from scratch
o Alexandria, Dekhila, Damietta, Suiz
o Including (Software and Infrastructure)
Gates automation software
Yards automation software
Cargo and Containers automation software
4 ERP systems
4 Full integration solutions between the different sectors in Ports
Building 4 Data-centers, Electronic gates
Building the Wi-Fi networks to cover every entity in ports
Building the DR sites
Building 1 virtual DC and huge Virtual desktop infrastructure (VDI)
Duties:
o Manage the ports automation programs
o Develop risk mgmt. plans
o Provide turnkey solutions
o Manage the ports day to day operations
o Manage multiple technical teams (Apps, Infra, security)
o Ensure there is appropriate 24/7 emergency response to any system failure
o Responsible for quality of solutions delivered from the technical teams
o Lead Disaster Recovery, HA and BCM planning, design and implementation for all sites
o Develop and enforce all appropriate security standards
o Identify the most important requirements in developing a secure environment
o Identify the data types in the sites and the security level required to protect it
o Report on project progress and service delivery status to top management
o Manages complex HW, SW and IS implementations to meet budget, schedule and quality goals
o Serves as a technical expert representative across teams, clients, and vendors
o Responsible for the continued provision of delivered services, to agreed quality
o Responsible for the identification and tracking of true problems to completion
o Review all major changes and projects affecting areas of responsibility
o Provide guidance during RFPs preparation, evaluation and vendor selection.
o Provide input into bids, due diligence and transition planning for new contracts
o Identify what software is best for a business’ specific needs.
o Acquire / Build the software, prepare the servers, install the software, configure it, load data into it, tune it, upgrade it, and repair it when there is problem.
o Help train and communicate how to use the software across the organization.
Team & technologies:
Team members : 42
Technologies : Java, .Net, Oracle and IBM
Methodologies : Waterfall and Spiral, OAM
Achievements:
o Build the IT dept. from scratch
o Successfully built in-house ERP system from scratch to automate Cost, Inventory, Assets, Sales, Accounts Payables, Accounts receivables, HR, Treasury, Audit for 40 inventory, 80 show room, 2 Factories distributed in whole Egypt, working 24/7
Duties:
o Leading team of 138 members. (System Analysts, Developers, DBAs, Data Entry, Network & security, Hardware, Help-desk, Unix and Windows System administrators)
o From scratch, Lead the building of the IT unit inside the company
o Build an IP telephony system to connect all organization entities
o Develop the computer graphics and design department to assist the sales team
o Build a huge network to link all organization entities
o Build and grow high performing IT systems that delivers company satisfaction and maximize the service quality for the organization
o Manage the day-to-day activities of IT staff in the company branches
o Prepares reports for top management review
o Drives up the quality of the systems (availability and performance) and drives down cost.
o Leads team of 28 members (system analysts, developers, CM, testing, Database designers)
o Successfully done 4 oracle based applications