IT Manager
Jordanian Pharmaceutical Manufacturing Co.
Total years of experience :27 years, 3 Months
Managing IT section with reporting to Deputy General Manager. Set the section policies, plans, budgets, and follow-ups.
Baan ERP Project Manager Responsibilities:
1.Responsible for overall project administration
2.Initiate, plan and manage project resources and budgets
3.Assemble project team, assigning individual responsibilities and coordinating activities
4.Develop project schedule and define project milestones
5.Ensure timely completion and meet deadlines of project
6.Define integration needs with other project and business processes
Technical and Administration Duties & Responsibilities:
1.Prepare and administer the section budget; monitor and approve expenditures with budget limits; make recommendations regarding staffing needs, equipment, materials and suppliers.
2.Recommend and implement policies, procedures, and standards relating to information system and technology activities.
3.Supervise the design, development, installation and maintenance of systems to meet the needs of user departments.
4.Analyze the information needs of an organization and develop technical solutions to satisfy those needs.
5.Provides advise to other senior managers and boards on IT issues and planning.
6.Work out current and future IT needs by consulting with people at all levels about the current work systems and deciding how improvements could be made.
7.Develop & Control the customization process for BAAN Modules (Finance, Distribution, Process, Transportation, Service, and Planning) according to user’s requirements.
8.Database administration using MS SQL Server 2000
9.Network LAN/WAN Support and Administration
Achievements:
•Go live on Baan ERP modules (Finance, Distribution, Process, and Service)
•Establish an IT organization (From 10 users on 2001 to more than 350 users on 2006)
Managing IT department with reporting to General Manager. Set the department policies, plans, budgets, and follow-ups.
Duties & Responsibilities:
1.Provides programming support of the software used in the organization using Developer 2000 & Oracle 8 Database for General insurance, medical, life and other systems
2.Database administration using Oracle 8i database
3.Developer and System analyst for AO Medical Insurance System and other General Insurance Modules
4.Supervise the design, development, installation and maintenance of systems to meet the needs of users .
5.Prepare and administer the department budget; monitor and approve expenditures with budget limits; make recommendations regarding staffing needs, equipment, materials and suppliers.
6.Provides IT procurement support, training, and helpdesk technical support.
7.Support tasks include configuration, operation, and administration of networks (LAN/WAN), server hardware, Database (Oracle 8i), operating systems, and communications links.
8.MS Exchange server support and administration
9.MS ISA Server support and administration
Organization: Arab German Insurance Company
Duties & Responsibilities:
1.Provides programming support of the software used in the organization using Developer 2000 & Oracle 8 Database for General insurance, medical, life and other systems.
2.Produce full and incremental backups of applications, software and data.
3.Provides IT procurement support, training, and helpdesk technical support.
4.Support tasks include configuration, operation, and administration of networks (LAN/WAN), server hardware, Database (Oracle/MS SQL), operating systems, and communications links.
5.Recommends appropriate computer tools to users including software, documentation, and training.
6.System analyst for Medical and Life insurance systems
Duties & Responsibilities:
1.Analyzes and evaluates existing and proposed systems
2.Provides programming support of the software used in the organization. This includes problems resolution, software modification and new software development.
3.Revises computer programs, systems and procedures to process data and provide reports
4.Provides technical support to users
5.Work with users in testing company solutions
6.Train users in newly developed, or implemented applications
7.Provides technical assistance to users; answer technical calls and solves minor or routine problems regarding use of computer software and train users in software applications
8.Consults with users to determine any additional hardware or software needs; research and makes recommendations on potential purchases.
9.Install and test new hardware and software.
10.Produce full and incremental backups of applications, software and data
11.Programmer and System Analyst in FINE Project on Inventory Management, Purchasing, Sales, Production, Costing, Payroll, HR and Financial Modules using Oracle platforms.