Avegail Cruz, Receptionist/Secretary and HR&Admin Officer

Avegail Cruz

Receptionist/Secretary and HR&Admin Officer

Al Nasser Holdings

Location
United Arab Emirates - Abu Dhabi
Education
Diploma, Computer Management
Experience
21 years, 8 months

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Work Experience

Total years of experience :21 years, 8 months

Receptionist/Secretary and HR&Admin Officer at Al Nasser Holdings
  • United Arab Emirates - Abu Dhabi
  • My current job since July 2013

ANH has business in Retail, Manufacturing, Hospitality, Food & Beverages, Investment, Real Estate, Contracting, Dredging, Cathodic Protection, Agency/Sponsoring, Product Storage, Oil Field Supplies and Industry.

­- Provides the first point of contact by answering phone calls, transferring calls, handling enquiries, taking messages and redirecting where appropriate.
­- Write and distribute email, correspondence memos, letters, faxes and forms
­- Receives and greets company guests, clients etc. and directs them as required
­- Establishes, organizes and maintains office files, records under various headings concerning company letters, correspondence, reports etc.
­- Maintains an efficient and effective reception area and provides a welcoming and attractive environment to visitors.
­- Communicates with visitors, recruitment agencies, newspapers, customers, clients and relevant staff and responds to requests over the phone or in person
­- Collaborate with the Recruiter to post job ads on careers pages and process incoming resumes
­- Assist in recruitment process from On boarding to Off boarding procedures
­- Maintain employee records (soft and hard copies)
­- Update HR databases (e.g. new hires, separations, vacation and sick leaves)
­- Payroll preparation by providing relevant data, like absences, bonus and leaves
­- Prepare paperwork for HR policies and procedures
­- Process employees’ requests and provide relevant information
­- Administer HR-related documentation, such as contracts of employment
­- Coordinate HR projects, meetings and training seminars
­- Provide orientations for new employees by sharing on-boarding packages and explaining company policies

Computer Operator at Arab Center for Engineering Studies (ACES)
  • United Arab Emirates - Abu Dhabi
  • May 2011 to June 2013

Arab Center for Engineering Studies (ACES) provides specialized engineering services in geotechnical engineering, material testing, environmental engineering, and land and marine surveying.

­- Prepare, compile and sort documents for data entry
­- Check source documents for accuracy
­- Verify data and correct data where necessary
­- Obtain further information for incomplete documents
­- Update data and delete unnecessary files
­- Combine and rearrange data from source documents where required
­- Enter data from source documents into prescribed computer database, files and forms
­- Transcribe information into required electronic format
­- Check completed work for accuracy
­- Store completed documents in designated locations
­- Respond to requests for information and access relevant files
­- Comply with data integrity and security policies

Sales Customer Assistant at Gentle Supreme Phils. Inc.
  • Philippines
  • January 2010 to February 2011

Gentle Supreme is a fast growing Philippine Marketing arm of a truly Asian trans-national company with primary interests in household and personal care products.

­- In charge in the retrieval of electronic
­- Encodes all the retrieved purchased orders in System Application and Product (SAP) generated by the company and prints all sales invoice.
­- In charge in sending the retrieved purchase orders and other documents & materials to respective depots and regional or provincial counterparts via fax or email or mail.
­- Coordinates with regional or provincial counter parts of GMA Core Group, concern departments and other personnel upon the instruction and clearance from the District Sales Manager or Regional Sales Manager.
­- In charge in disseminating and receiving of documents pertaining to the sales operation of GMA Core Group and required to maintain the filing of necessary records & documents.
­- Prepares reports that are deemed necessary upon the instruction and clearance from the District Sales Manager or Regional Sales Manager.

Documentation Officer at Infinity International Manpower Services
  • Philippines
  • May 2002 to November 2009

A Lead Agent for the Taiwan market, engage in hiring and deployment of qualified Filipino land-based overseas workers.

­- Briefing new applicants on the terms and conditions of employment, deployment flowchart and company policies.
­- Ensuring that respective applicants properly and accurately fill up the required forms, such as but not limited to application forms, employment contract, immigration and work permit application forms and other similar documents.
­- Responsible in following-up qualified/short-listed/hired applicants and inform them of any progress regarding their employment.
- Responsible for sending notices to respective applicants with documentary compliance or pending financial obligations.
­- Facilitate visa issuance from host country through employer for selected candidates.
­- Coordinate with POEA (Philippine Overseas Employment Administration) with regards to scheduling of Personal Appearance and Pre-Departure Orientation Seminar (PDOS).
­- To provide weekly status report of all qualified / short-listed / hired applicants.
­- Coordinate with air lines on the booking of selected worker.

Education

Diploma, Computer Management
  • at Systems Technology Institute
  • March 2002

Reception / Secretarial / Customer Service / Administration

Specialties & Skills

Recruitment Operations
Training Plans
HR Policies
Portal Technologies
Client Co ordination
Strong Communication
Proficient in MS Office
Self-Motivated/Initiator
Typing skills
Communication
Multitasking

Languages

English
Expert
Filipino
Expert

Training and Certifications

Employee of the Month (September 2014) (Certificate)
Date Attended:
October 2014