Senior Procurement Manager
Amazon Europe SARL
Total years of experience :17 years, 10 Months
I am a part of the Global Procurement Organization and specialize in the Construction Category Pillar. The GPO is composed of seven Pillars, which are PMO, Procurement Excellence, Site Procurement Operations, Supplier Management, Category Management, Supplier D&I, and Technology.
I am in charge of numerous multimillion construction projects throughout Europe. Primarily responsible for the end to end planning and delivery teams of the construction projects. I have established process flows, developed a RACI matrix, generated whitepapers, created KPI's and established SLA's. A sole interface for large-scale construction efforts and vendor relationships. Develop a set schedule of monthly meetings to strategize with relevant stakeholders. Partnered with the technology, business intelligence, and finance teams to digitize the entire procurement process.
Company Profile: The Chalhoub Group is the leading partner for luxury across the Middle East since 1955. An expert in retail, distribution and marketing services, a major player in the beauty, fashion and gift sectors, employees more than 12, 000 people, in 14 countries, as well as operating over 600 retail stores.
• Highlights:
Responsible for Group-wide Capex spend of more than USD 300 Million a year.
Responsible for the coordination and development of category plans, process efficiency, strategic sourcing initiatives, and tactics in Capital Projects for the various (Retail) Business Units. Examples of Capital Projects: store construction, store renovations, podiums, and shopping windows construction. Reporting directly to HOP and CFO.
Responsible to interact with key business stakeholders and drive category-specific strategies to support those business objectives.
Responsible to manage and coordinate the supplier relationship and performance evaluation process.
Worked on creation and implementation of Procurement Processes, procedures, Manual, process flows, category structure which will support company vision and be the best practice procurement strategic department in the region.
Company Profile: Majid AL Futtaim founded in 1922 is the leading shopping mall, communities, retail and leisure pioneer across the Middle East, Africa and Asia. 15 International Markets, 35000 employees and associated with finest brands around the world.
• Highlights:
Engaged in Group Wide FM End to End Contracts (AED 600M). Shopping Malls Facilities Management, Annual Maintenance contracts, Sourcing Strategies. Running Group Wide BOOT and Leasing Model projects across MENA.
Strategic Sourcing Management
Plans, execute and manage end-to-end complex sourcing activities across various supplier spend categories (Marketing, Facility Management and Operations, IT, HR, Legal), and across all Majid AL Futtaim Properties Business Units (Shopping Mall, Hotels, Community, incl. Head Office), involving cross functional team members from multiple Business Units and Functions in a specific country and spend category.
Tender, Market analysis and Contract Management
An end-to-to end sourcing activity comprises of finalizing demand requirements, market and product analysis, environmental commercial and technical analysis, setting the tender strategy, issuing the tender to bidders, receiving the bidder responses, analyzing and evaluation of the proposals, conducting supplier negotiations, obtaining relevant approvals, and setting up and entering into supplier contract. Run tender, RFP, RFQ, RFI/EOI, single source proposal, direct negotiation, and e-auction.
Stakeholder Management
Interact with all levels of senior directors across the Business Units and Functions, Senior Executives of the supplier organizations, as well as the Head of Finance. Occasionally, lead a country specific procurement department, its sourcing operations, and its key client and stakeholder relationships.
Company Profile: Averda is an Environmental services company operating in 14 countries, serving tens of millions of people, and managing tens of thousands of tons of waste a day.
Highlights:
a. Strategic Procurement Categories
End-to-end Consumables tendering and contract management (Oil, Diesel, Batteries, Tires), Facilities Management, Global Logistics, Annual Maintenance contracts.
b. Tactical Procurement
Managing Existing contracts, Blanket and Standard PO's. Responsible for Communication with both internal and external stakeholders. Worked on the Procurement process, “integration and innovation.” Oracle P2P, iProcurement.
Key Responsibilities:
• Averda owns 600 vehicles in UAE. I manage complete cycle of consumables pre-&-post award, ensure KPI & SLA delivery.
• Facilities Management include entire facilities right from accommodation, utilities, AMC, for over 3000 workers livings in 7 camps across UAE.
• Global Logistics with massive imports of equipment, spare parts, and dealing with “logistics providers and customs”.
• Direct and Indirect Procurement, Consignment contracts, Annual Maintenance contracts and Man powers contracts.
Company Profile: Automotive Management Services offers a full range of fleet management solutions built around 3 core service groups: - Total Fleet Management, Distributor Dealership Operations and Field Support Representatives.
Highlights:
• Achieved savings of USD 100 K +, 150 K and 100 K respectively in purchase in 3 consecutive years 2013, 2014 & 2015 by implementing cost effective procurement policies.
• Reduced obsolete inventory by USD 70 K by identifying and utilizing obsolete items, by planning their utilization through substitution process and regular monitoring of the utilization plan.
• Recognized as the employee of the quarter in the year 2013.
• Reviewed existing procurement policies to evolve more contemporary and cost effective policies for benefit to the company.
• Revamped existing standard operating procedures for faster procurement of materials and services retaining transparency and audit worthiness.
• Developed and implemented procurement and logistics manual of the group.
• Prepared process flow diagrams for all types of procurement for various material types and services.
• Managed the formal procedure for renewal of Commercial License of DMCC.
• Introduced new product categories at the company’s Ras AL Khor showroom according to market demand and customer preferences.
Key Responsibilities:
Vendor Management:
• Explore new sources of supply of materials and services on an ongoing basis, by collecting information through request for information and request for proposals; assess their technical and financial capabilities in a structured manner.
• Shortlist suppliers of materials and services meeting the qualifying criterion, check quality of work through trial orders and subsequently, assign regular orders as per actual requirements.
• Evaluate vendor performance periodically as per designed vendor rating matrix for various types of materials and services, provide feedback for improvement of their performance on specific parameters of evaluation, where the ratings are not up to the mark.
Procurement Process:
• Prepare request for quotations to enlisted suppliers, material type and group wise, based on specific purchase requisitions and also as per system generated requisitions to obtain quotations.
• Consolidate quotations as per material type and group in the form of comparative statement of quotations to compare and evaluate specifications, prices, payment terms, delivery conditions and all other terms and conditions.
• Negotiate competitive commercial terms and conditions to finalize and approve purchases and contracts for timely execution.
• Depending on the nature of requirements, based on competitive quotes, enter into periodic purchase contracts and framework agreements to procure quantities as per actual requirements at contracted prices and terms and conditions.
Purchase and Inventory Management:
• Forecast material requirements based on past trends and future projections to plan inventory norms and to plan procurement quantities.
• Analyze annual purchase values, to identify high purchase value items with higher quantities and /or values to adopt appropriate inventory policies and to focus on price reduction of high unit cost items.
• Explore alternate sources of materials and availability of substitute materials to evaluate and introduce new suppliers and substitute materials.
• Carry out periodic inventory analysis to control high inventory value items within optimum levels by monitoring inflows according to changing consumption pattern.
• Conduct non-moving and slow-moving inventory analysis to identify specific items and institute appropriate control measures for reduction in inventory.
Continued from previous section (details of previous employment):
Compliance and Audit:
• Develop and implement standard operating procedures to ensure proper documentation of all decisions with suitable justifications for compliance by all concerned.
• Comply with all laid down procedures and maintain adequate records with proper audit trails for statutory and internal audits and to implement corrective actions, as and when necessary.
• Maintain proper records and submit returns and reports to appropriate authorities in time to ensure compliance with statutory and legal requirements.
Administration, Facilities & Insurance Management:
• Responsible for license renewals for AMS DMCC Head Office Dubai and AMS Workshop Solutions, Ras Al khor LLC, and handle documentation formalities.
• Finalize contracts and administer the projects for renovation and extension of Head Office, Dubai International city Warehouse, Ras Al Khor Showroom to ensure their completion in time within approved budgets.
• In-charge of setting up the offices for the company at assigned locations and ensuring timely commencement of work from these offices.
• Manage facilities, handle procurement of office supplies and stationery and liaise with vendors to expedite deliveries.
• Manage the Group’s insurance requirements across all regions including contracts under US Military (Defense Based Insurance - DBA).
• Secure insurance cover for businesses, fidelity, money, cash-in-transit, workman compensation indemnity, general, public and travel insurance.
Logistics and Warehousing:
• Monitor and control end to end process of material flow starting with the sources of supply to ensure delivery in time at right place.
• Supervise Dubai warehouse operations to support with proper resources and knowledge inputs for scientific storage and material handling systems.
Company Profile: Ultra Spectra provides Information Technology, Web Design & Development, Search Engine Optimization, Content Writing, Internet Marketing, Public Relations, Event Management and Corporate Training Services.
Highlights:
• Achieved reduction in logistics cost by introducing more cost effective service providers.
• Improved customer service by better coordination amongst the staff members and cutting down delays.
• Reduced inventory holding cost by frequent analysis of actual holding and controlling expenses on avoidable purchases.
Key Responsibilities:
• Was responsible for overall management of company operations and ensured compliance with organization’s code of conduct and overall objectives.
• Planned and organized circulation of publications and marketing materials to the target markets in most cost effective manner within limited time targets.
• Developed and maintained document management system for speedy execution of work and to build records for future reference and audit.
• Prepared weekly work schedules, annual work plans, project reports, and voucher analysis report to facilitate planning and maintain records of the same.
• Oversaw human resource management function of the organization to motivate people to achieve their individual and team targets. Held regular team meetings and one to one discussions with all the staff members of event management, business development, design, information technology etc. to coordinate and drive the team to meet business plans and targets.
• Approved selection and enlistment of new vendors, purchase orders and contracts to ensure procurement within budgeted cost within defined timeframe.
• Arranged transport facilities and appointments for staff members and visitors with various company’s officials to meet company’s business requirements.
Company Profile: XS Technology is a provider of IT services including field professional trainings and interactive programs for business along with hardware support. XS Technology successfully established the new software for Western Union with complete equipment setup across hundreds of locations in Pakistan.
Highlights:
• Successfully completed hardware & software up-gradation and training to Western Union Agents across the country by executing the activities as per project plan.
• Delivered training to agents, namely National Bank of Pakistan, Bank of Punjab, Faisal Bank, Zarco Exchange Private Limited and Pakistan Post Office, on use of Western Union software.
• Saved considerable amounts in purchase of equipment worth 10 million Pakistan Rupees as an integral part of the project.
Key Responsibilities:
• Visited the sites of agents of Western Union, studied the existing configuration of the installed hardware systems and peripherals installed in their offices to assess the work, which were to be carried out to upgrade the system.
• Assessed the time, additional hardware and software and manpower requirements to plan and undertake both hardware and software upgrades.
• Planned upgrades after arranging resources as per convenient timings of the agents in a phased manner so that their normal business operations were not affected.
• Carried out updates on both hardware and software after loading the latest version of the programs to test whether they were working properly or not with proper test data.
• Removed bugs and resolved technical problems with the new system to ensure that the system was free of glitches for going live with actual business.
• Planned and organized classroom and hands on training programs of the employees of the agents, according to their training needs and availability till such time they were fully familiar with the new system for planning go live.
• Provided full support to the agents of Western Union, after go live with the new system on line as well as by physically visiting their site, if necessary, till the system was fully streamlined for final sign of.