Chargement
Chargement...

Chargement...

Chargement...


    Menu - [Jump to main content]

    Taille maximale du fichier téléchargé: 3MO Types de fichiers autorisés: jpg, jpeg, gif uniquement

    Taille maximale du fichier téléchargé: 3MO

    Click BROWSE button , select a photo , then click Save your photo

    < Back to edit your photo

    Les directives

    1. Téléchargez une photo de vous-même seulement.
    2. Les photos des enfants, des célébrités, des animaux ou des personnages de dessins animés seront refusées.
    3. Les photos qui contiennent de la nudité, de la violence, ou des thèmes de haine sont interdites et peuvent aboutir à l\'annulation de votre compte.
    4. Les photos de votre passeport, de votre carte d\'identité ou les photos contenant des informations personnelles telles que votre adresse, numéro de passeport ou vos coordonnées seront interdites pour votre propre sécurité.

    Les directives

    Awas ALKHASAWNEH

    Senior Officer
    Royal Jordanian Airlines (RJ)
    Lieu:
    Jordanie - Irbid
    Education:
    Baccalauréat, Translation of Modern Languages
    Expérience:
    9 années, 5 mois

    Expériences professionnelles

    Quelle est votre expérience professionnelle? Celle-ci est l’une des sections les plus importantes de votre CV.
    Indiquez vos fonctions, compétences, projets et réalisations dans chaque rôle professionnel. Si vous êtes un nouveau diplômé, vous pouvez ajouter vos activités de bénévolat ou les stages que vous avez faits.
    Ajouter Expérience

    Senior Officer

    à Royal Jordanian Airlines (RJ)
    septembre 2008
    A À présent
    Jordanie - Amman
    Reservation Systems Officer:
    Adjust the system settings to ease the access to RJ inventory and Reservation system
    Conduct testing with other partners, one world members, and also the GDSs.
    Follow, Escalate, Test, Enhance and Circulate all new system products which ease the work process with Host System Administrators and End Users in general.

    End User Maintenance:
    Follow up new station, sales offices which is new opened worldwide.
    Create the Office ID based on IATA & RJ rules, and prepare the Office ID settings and parameters based on type of office and its authorities.
    Responsible to deliver the access details based on secure connection with all RJ staff worldwide.
    Control and follow the type of access that each user need in reference to his job duties and responsibilities.
    Controlling the Transaction Security, Open and Close the functionalities based on User Groups and Duty Codes logic for the end users.
    Create & update the User Groups in reference to the job needs and the security issues.

    End User Support:
    Receiving RJ staff calls in case of system failure or an error occurred at time of transaction.
    Identify the error origin and fix it.
    Documenting the case and the solution and keep it in the library
    Solving new Issues: by setup new workaround, reviewing the current setup and modify it, or solving the problem of integrity/ consistency of data and information.
    Escalate the unsolved problem in reference to the urgency to the correct section and follow it up.

    Schedule Publication Officer:
    Manage schedule Manual & Auto-loading.
    Analyze schedule publication flight status.
    Audit RJ schedule distribution and resolve rejects.
    Manage Aircraft configuration tables and seatmaps.
    Coordinate with Operations re aircraft changes, Flight Movements and Coordinate with Fleet Network & Schedule Planning departments re schedule changes.
    Coordinate with Revenue Management on inventory optimisation

    Supervisor

    à Royal Jordanian Airline
    janvier 2012
    A À présent
    Jordanie - Amman
    as below

    Senior Officer

    à Royal Jordanian Airlines (RJ)
    décembre 2007
    A septembre 2008
    Jordanie - Amman
    Call Center Agent ( Reservation & Ticketing)

    Receiving Customer Phone Calls and answer their General queries about RJ.
    Make full Reservation and Ticketing for the new bookings.
    Make Change Reservation and Penalties differences for a changed reservation.
    Handle Frequent Flyers requests.
    Solving Passengers issues.
    Handing Internet Bookings issues and solves it.

    Research Analyst

    à IntegraScreen company
    avril 2007
    A novembre 2007
    Jordanie - Amman
    - Working with Ministry Of Labor of UAE to authenticate the new employee’s certificates (University & Experiences) worldwide. I was handling Egypt, all North Africa Universities and France universities.
    - Receiving the employee Certificate on web-based application.
    - Collect all the document supported for this employee and audit it with the certificate information.
    - Contact the issuing university or company by Mail, E-mail, Phone or Fax to authenticate the certificate and follow it up to get the response back in the nearest time we can (before the limit 30Days for each one)
    - Receiving the official confirmation from the issuing authority, authenticate it and translate the confirmation to English Language.
    - Send the all the confirmation document to Ministry of Labor of UAE.

    Années d'expérience supplémentaire non mentionnées ci-dessus:  0 Années, 1 Mois   

    Education

    Quel est votre niveau de formation?
    Permettez aux employeurs de savoir plus concernant votre éducation. Soyez clair et concis.

    Baccalauréat, Translation of Modern Languages

    à Al Al Bayt University
    Al-Mafraq, Jordanie
    janvier 2007
    Degree: Very Good
    Score: 78.82 %

    Etudes secondaires ou équivalent, Science Branch

    à Model School of Yarmouk university
    Irbid, Jordanie
    juillet 2003

    Langues

    Parlez-vous plus d\'une langue?
    Dans certaines professions, la maîtrise d'une ou de plusieurs langues étrangères est un plus ; il faut donc ajouter vos compétences linguistiques pour obtenir de meilleurs résultats.
    Arabe
    Expert
    Anglais
    Expert
    Français
    Moyen