Content Project Manager
Haykal Media
Total years of experience :12 years, 6 months
● Worked as project manager for DPR (Dubai Policy Review) 2nd edition.
● Working as project manager for Arabic Language and its Future Status Report (A Ministry of Culture and Development project).
● Attend to clients’ requests and communicate deadlines, receive their feedback, and ensure client satisfaction on daily basis.
● Create and translate social media captions content for different subjects and different high-profile accounts
● Proofread and quality check translated and created contents before delivering them to clients.
● Assign jobs to translators/content creators and communicate client expectations.
● Create and translate social media captions content for different subjects.
● Create, maintain, and update various glossaries and ensure proper use for each specific project.
● Follow content creation process to guarantee top-quality output.
● Prepare monthly evaluations for translators, and present them to the Head of Content
● Work with the Head of Content to recruit new translators to the team, and ensure we have top talent at all times.
● Receive client requests and communicate deadline, receive their feedback, and ensure client satisfaction
• IBS Website: Translate website content from English to Arabic http://ibskills.co.uk/
•Baynounah TV: English to Arabic translation for a Tech Show (Subtitles)
•Etisalat: Arabic Transcription
•Abu Dhabi Police
and proofread web content from English to Arabic
•Run the operations of the business centre, coordinating with suppliers and business partners
•Handle client concerns, coordinating questions through to prompt resolution with the Global Service Centre (GSC) team on behalf of the customers.
•Ensure the clients are invoiced accurately and payments are collected on time.
•Provide administrative and translation services to the clients
•Hold regular community events in your center.
•Serve as the primary backup for the Area or General Manager including conducting customer needs analysis meetings, and taking customers on tours.
•Prepare new lease agreements and renewals for the new customers.
•Ensure that all daily service charges are captured and entered into the billing system on a daily basis.
the social media accounts of the college (Instagram, Facebook) creating content for media posts and brochures, and answer the audience inquiries.
•Write, translating, and proofreading the college’s newsletter.
•Prepare, recommend, and administer the budget for the student affairs department.
•Plan and coordinate outreach activities (forums, workshops, open days..etc)
•Liaison with the marketing team with regards to the fashion industry events to facilitate the students’ participation
•Oversee the development of the orientation program for the new students
•Oversee the development and the extracurricular activities conducted to promote the personal development of the students.
•Consult and cooperate in matters involving placement and career services.
•Looking after the student services and organization of the student council and clubs
•Represent the college in career fairs and educational exhibition and actively promote for the College and programs.
•Communicate with the target audience and build and develop customer relationship (Walk ins, Social media, emails, and calls).
•services to the students,
● Community management, and answering parents’ inquiries about admission and registration (phone, email, online system, and walk in)
● Translate letters sent from the school to parents
● Arrange and conduct tours for prospective parents to view the school, and promote positive accounts of all areas of the school.
● Offer personal guidance to overseas prospective parents during all admission stages process
● Manage incoming applications and documentation (including those from overseas).
● Manage assessments for applicants / organizing internal and online assessments including those for overseas.
● Arrange and set monthly assessment timetable with the coordination with the academic team
● Work on achieving the school target number of enrolled pupils
● Comply and send standard and customized letters to prospective parents.
● Prepare regular statistical reports and regularly update admissions status on the admissions database for applicants who have been Offered, Accepted or who are on the Waiting List.
● Advise of admission requirements including the provision of original School Reports and Transfer Certificates and ensuring these are aligned and comply with Abu Dhabi Education Council (ADEC) requirements.
● Register pupils with ADEC, and issuing them ESIS number after making sure of providing all the required documents
● Support the Finance Office with queries over bank transfer information and weekly reports.
● Provide statistics about the student body demographic
● Design and manage recruitment events and outreach activities in addition to orientation programs for the new students with the coordination of the marketing team
● Represent the university in career fairs and educational exhibitions
● Brief and train student ambassadors to assist in various recruitment activities
● Provide information on matters pertaining to admission requirements, procedures, curriculum and general university information.
● Register newly admitted students in coordination with Registration.
● Answer applicants and new students’ queries regarding the admission and the offered academic programs
● Liaise between prospective students and new applicants on one hand with Student Services Department with regard to financial aid / scholarships and visas.
● Meet potential students and conduct informative presentations.
● Coordinate with the colleges the credit transfer requests of transferred students.
● Conduct one-on-one admission counseling sessions for prospective and newly admitted students.
● Prepare reports on the status on new applicants and newly admitted students.
● Consult with students on the sections timing that best suit their schedules, register the students, and e-mail the schedule with information on payment, deadlines, calendar, orientation date and program
● Represent the university in schools visits
● Proceed with the application of the fresh students using the Oracle from applicant’s stage to admitted stage to registered and beyond.
Masters in Translation (Arabic- English- Arabic)
