ayat osman, Logistic Service Assistant

ayat osman

Logistic Service Assistant

Sainsburys

Location
United Kingdom
Education
Master's degree, Master of Science in Logistics and Supply Chain Management
Experience
21 years, 0 months

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Work Experience

Total years of experience :21 years, 0 months

Logistic Service Assistant at Sainsburys
  • United Kingdom
  • My current job since January 2013

 Adhering to set work routines and promoting compliance with policies, standards and regulations.
 Completing orders, evaluating information, processing customers selection and generating reports .
 Providing outstanding customer service, dealing with stock replenishment and maintaining levels

Sales at Debenhams
  • United Kingdom
  • January 2012 to December 2012

 Serving customers, processing payments, giving receipts, checking product quality and working to targets.
 Sorting deliveries, maintaining shop cleanliness and maintaining high standards at all times.
 Organising the layout of the counters and displaying stock to entice customers and gain interest .
 Ensuring excellent presentation of products and listening intensely to customer’s queries and concerns

Customer Service at Portsmouth City Council Library
  • United Kingdom
  • June 2008 to June 2010

 Assisting customers, building rapport and advising on resources, new publications and selecting stock
 Using IT systems to catalogue stock and organising library services for sections such as pre-school groups
 Helping customers with enquiries, dealing with sorting/finding books and welcoming the public

Managment at Fast Communication (Fort Worth, Texas USA)
  • United States
  • January 1998 to September 2002

• Processing documents, creating reports, spreadsheets with functions.
• Managing and creating the billing system of the company.
• Keeping contact with existing customers in person or by telephone.
• Contracts and payments meeting sales targets promoting new products and special deals.
• Advising customers about delivery schedules after-sales.

Education

Master's degree, Master of Science in Logistics and Supply Chain Management
  • at University of Portsmouth,
  • September 2014
Bachelor's degree, Computing & Statistics
  • at University of Portsmouth
  • July 1994

Languages

Arabic
Expert
English
Expert

Memberships

Windows NT server (July 2000)
  • MCP Microsoft
  • July 2000
Micro
  • Certified A+
  • September 2000
(SAGE)
  • Level 1 Level1& Level 2 in Computerised Accounts
  • June 2013

Training and Certifications

Book-Keeping and Accounts (Certificate)
Date Attended:
January 2014