Ayman Abdelqader, Operation & Development  Manager

Ayman Abdelqader

Operation & Development Manager

Ram Group

Location
Saudi Arabia - Eastern Province
Education
Master's degree, business & finance (MBA)
Experience
20 years, 8 months

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Work Experience

Total years of experience :20 years, 8 months

Operation & Development Manager at Ram Group
  • Saudi Arabia
  • May 2014 to December 2017

-Manage & monitor performance of Sales Supervisors / Salesman to ensure all areas are covered by required sales requirements
-Achieve the budgeted volume & margin assigned products to deliver company’s targeted profit
-Achieve the distribution target on a week to week basis in all trade channels as per the recommended product portfolio to optimize the sales & increase market share.
-Monitor and ensure that the orders of all products are in line with the market demand to control wastage & optimize sales
-Financial analysis for each branch, profit&loss statement. ( p&l ).
-Preparing key performance indicators ( KPI ).
-Managing, planning and directing all sales and marketing functions.
-Preparing regular (daily, weekly, monthly, and quarterly) reports to be submitted to the upper management.
-In charge of promoting company's new products.
-Manage and improve sales people performance.
-Sales organisation planning and development.
-Manage customer relationship.
-Develop and meet sales targets.
-Submit a regular reports to the management.
-Create distribution plan for marketing program.
-Develops and implements pricing schemes for all products and services.
-Communicate and train the team to effectively and successfully implement the brand or department business plan.
-Conduct monthly and quarterly reviews of business with the sales team
-Create and develop sales strategy and targets, and will follow up their implementation to maximize sales and profit.
-Manage, lead and train sales force and develop the operating and motivation procedure is to enhance sales and collection.

Sales & Operation Manager at Al Hoshan Group(al hoshan pan gulf)
  • Saudi Arabia - Eastern Province
  • April 2012 to August 2013

-Manage & monitor performance of Sales Supervisors / Salesman to ensure all areas are covered by required sales requirements
-Achieve the budgeted volume & margin assigned products to deliver company’s targeted profit
-Achieve the distribution target on a week to week basis in all trade channels as per the recommended product portfolio to optimize the sales & increase market share.
-Monitor and ensure that the orders of all products are in line with the market demand to control wastage & optimize sales
-Financial analysis for each branch, profit&loss statement. ( p&l ).
-Preparing key performance indicators ( KPI ).
-Managing, planning and directing all sales and marketing functions.
-Preparing regular (daily, weekly, monthly, and quarterly) reports to be submitted to the upper management.
-In charge of promoting company's new products.
-Manage and improve sales people performance.
-Sales organisation planning and development.
-Manage customer relationship.
-Develop and meet sales targets.
-Submit a regular reports to the management.
-Create distribution plan for marketing program.
-Develops and implements pricing schemes for all products and services.
-Communicate and train the team to effectively and successfully implement the brand or department business plan.
-Conduct monthly and quarterly reviews of business with the sales team
-Create and develop sales strategy and targets, and will follow up their implementation to maximize sales and profit.
-Manage, lead and train sales force and develop the operating and motivation procedure is to enhance sales and collection.

Finance Manager at Mass Global
  • Jordan - Amman
  • June 2010 to March 2012

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Sales & Marketing Manager at Al Wasl Electronics &Telecommunications LLC
  • United Arab Emirates - Dubai
  • July 2003 to April 2011

-Financial analysis for each branch, profit & loss statement ( p&l ).
-preparing key performance indicators ( KPIs ).
- Preparing regular (daily, weekly, monthly, and quarterly) reports to be submitted to the upper management.
- Manage the improvement of the commercial performance of the stores by increasing sales turnover.
- Looks after overall operations of the shops and ensuring proper and smooth operations.
- Discuss and agree with the commercial team the buying budget, prepare post buying reports and attend buying reviews. - Setting the income forecast, cash flow, targets for each shop.
- Making a business plan and a marketing plan for the retail dept.
- Trains and develop staff on sales techniques, customer service and product knowledge.
- Attends management meeting of the Retail Department and reports on the overall operations.
- Prepares and submits monthly report describing all retail business.
- Suggests proposals for new policies to help increase sales.
- Ensures that the Retail Operations Manual is adhered to by all the staff and the work is done according to the standards set in the Retail Operation Manual.
- Gives suggestions and feedback to the top manager with regard to prices, policy, special offers, promotions, upcoming events.
- Looks after the merchandising of products and changing of the showcase at least once every two weeks.
- Collaborates with the shop / Store Managers for the day to day retail management for proper guidelines to improve store presentation and excellent customer service.
- Supervises, evaluates the staff’s overall performance and prepares and monitors the staff schedule.
- Holds a regular physical stock taking in all the shops and controls the stocks.
- Looks after the safety and security of the shop.
- Creating and designing windows displays.

Operation & Distribution Manager-warehouse/Logistic at Dubai Distributors LLC
  • United Arab Emirates - Dubai
  • January 1998 to July 2003

-Maintained on time delivery of goods to the companies.
-Interacted with clients and made distributional and shipment deals for them.
-Maintenance charts for all vehicles.
-Assigned work deals and targets for workforce and maintained on time reports of deliveries.
-Achieve an effective retail product distribution and display for all company strategic products.
- Develop and implement sales operational plan.
-Achieve market dominance through maximizing distribution and route development, outstanding visibility & utilization of hand held operating systems and the market database.
-Sales targets allocation across different areas, channels & sales team members.
-Plan and execute new products launches.
-Key accounts management & annual agreements negotiations.
-Plan / implement regional and local below the line activities and consumer promotions.
-Develop, manage and monitor all sales administration aspects.
-Identifying training needs develop induction and training programs in order to enhance the capabilities of Sales members.
-Distribution channel analysis and development.
-People-management, recruitment, motivation, training and
development staffing responsibilities.
-Ensure all the retail operations are implemented in effective manner to achieve higher efficiency.
-Develop annual sales & new branch opening forecast(whenever required), monitor sales results/trends, each branch level profit & loss statements on periodic basis, make specific recommendations, & assist in improving each branch performance.
-Actively ensure that sales team members possess acceptable levels of product knowledge and skills to achieve planned objectives.
- Review retail audit data and prepare action plans to reverse negative trends.
- Create a retail audit cultures among the team wherever and whenever applicable.
-Analyze and present retail audit updates to sales team in cycle meetings, and implement prompt corrective actions.
-Incharge of team of 250 employee.

Education

Master's degree, business & finance (MBA)
  • at Arab Academy
  • August 1997
Bachelor's degree, accounting
  • at Beirut university
  • December 1994

Specialties & Skills

Business Change Management
Consumer Goods Marketing
Problem Solving
Consumer Product Development
Consumer Product Design
Excellent communication and personnel management skills
Knowledge of contracting and change management
Willingness to work aflexible schedule
Planning
Computer applications skills
Leadership
Problem solving

Languages

English
Expert
Arabic
Expert

Memberships

arab academy for banking and fainancial sciences
  • Associate
  • September 1997
arab academy for banking and fainancial sciences
  • Ordinary
  • October 1996

Training and Certifications

Quality certification (Certificate)
Date Attended:
September 2013
Valid Until:
November 2013
mamagement of consumer and personal loans (Certificate)
Date Attended:
March 1996
Valid Until:
March 1996
security of computer -based information (Certificate)
Date Attended:
July 1995
Valid Until:
August 1995
fainancial analysis of bank customer,with emphasis companies (Certificate)
Date Attended:
May 1996
Valid Until:
June 1996
analysis and design of computer-based accounting (Certificate)
Date Attended:
December 1995
Valid Until:
January 1996