Operation & Development Manager
Ram Group
Total des années d'expérience :19 years, 4 Mois
-Manage & monitor performance of Sales Supervisors / Salesman to ensure all areas are covered by required sales requirements
-Achieve the budgeted volume & margin assigned products to deliver company’s targeted profit
-Achieve the distribution target on a week to week basis in all trade channels as per the recommended product portfolio to optimize the sales & increase market share.
-Monitor and ensure that the orders of all products are in line with the market demand to control wastage & optimize sales
-Financial analysis for each branch, profit&loss statement. ( p&l ).
-Preparing key performance indicators ( KPI ).
-Managing, planning and directing all sales and marketing functions.
-Preparing regular (daily, weekly, monthly, and quarterly) reports to be submitted to the upper management.
-In charge of promoting company's new products.
-Manage and improve sales people performance.
-Sales organisation planning and development.
-Manage customer relationship.
-Develop and meet sales targets.
-Submit a regular reports to the management.
-Create distribution plan for marketing program.
-Develops and implements pricing schemes for all products and services.
-Communicate and train the team to effectively and successfully implement the brand or department business plan.
-Conduct monthly and quarterly reviews of business with the sales team
-Create and develop sales strategy and targets, and will follow up their implementation to maximize sales and profit.
-Manage, lead and train sales force and develop the operating and motivation procedure is to enhance sales and collection.
-Manage & monitor performance of Sales Supervisors / Salesman to ensure all areas are covered by required sales requirements
-Achieve the budgeted volume & margin assigned products to deliver company’s targeted profit
-Achieve the distribution target on a week to week basis in all trade channels as per the recommended product portfolio to optimize the sales & increase market share.
-Monitor and ensure that the orders of all products are in line with the market demand to control wastage & optimize sales
-Financial analysis for each branch, profit&loss statement. ( p&l ).
-Preparing key performance indicators ( KPI ).
-Managing, planning and directing all sales and marketing functions.
-Preparing regular (daily, weekly, monthly, and quarterly) reports to be submitted to the upper management.
-In charge of promoting company's new products.
-Manage and improve sales people performance.
-Sales organisation planning and development.
-Manage customer relationship.
-Develop and meet sales targets.
-Submit a regular reports to the management.
-Create distribution plan for marketing program.
-Develops and implements pricing schemes for all products and services.
-Communicate and train the team to effectively and successfully implement the brand or department business plan.
-Conduct monthly and quarterly reviews of business with the sales team
-Create and develop sales strategy and targets, and will follow up their implementation to maximize sales and profit.
-Manage, lead and train sales force and develop the operating and motivation procedure is to enhance sales and collection.
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-Financial analysis for each branch, profit & loss statement ( p&l ).
-preparing key performance indicators ( KPIs ).
- Preparing regular (daily, weekly, monthly, and quarterly) reports to be submitted to the upper management.
- Manage the improvement of the commercial performance of the stores by increasing sales turnover.
- Looks after overall operations of the shops and ensuring proper and smooth operations.
- Discuss and agree with the commercial team the buying budget, prepare post buying reports and attend buying reviews. - Setting the income forecast, cash flow, targets for each shop.
- Making a business plan and a marketing plan for the retail dept.
- Trains and develop staff on sales techniques, customer service and product knowledge.
- Attends management meeting of the Retail Department and reports on the overall operations.
- Prepares and submits monthly report describing all retail business.
- Suggests proposals for new policies to help increase sales.
- Ensures that the Retail Operations Manual is adhered to by all the staff and the work is done according to the standards set in the Retail Operation Manual.
- Gives suggestions and feedback to the top manager with regard to prices, policy, special offers, promotions, upcoming events.
- Looks after the merchandising of products and changing of the showcase at least once every two weeks.
- Collaborates with the shop / Store Managers for the day to day retail management for proper guidelines to improve store presentation and excellent customer service.
- Supervises, evaluates the staff’s overall performance and prepares and monitors the staff schedule.
- Holds a regular physical stock taking in all the shops and controls the stocks.
- Looks after the safety and security of the shop.
- Creating and designing windows displays.
-Maintained on time delivery of goods to the companies.
-Interacted with clients and made distributional and shipment deals for them.
-Maintenance charts for all vehicles.
-Assigned work deals and targets for workforce and maintained on time reports of deliveries.
-Achieve an effective retail product distribution and display for all company strategic products.
- Develop and implement sales operational plan.
-Achieve market dominance through maximizing distribution and route development, outstanding visibility & utilization of hand held operating systems and the market database.
-Sales targets allocation across different areas, channels & sales team members.
-Plan and execute new products launches.
-Key accounts management & annual agreements negotiations.
-Plan / implement regional and local below the line activities and consumer promotions.
-Develop, manage and monitor all sales administration aspects.
-Identifying training needs develop induction and training programs in order to enhance the capabilities of Sales members.
-Distribution channel analysis and development.
-People-management, recruitment, motivation, training and
development staffing responsibilities.
-Ensure all the retail operations are implemented in effective manner to achieve higher efficiency.
-Develop annual sales & new branch opening forecast(whenever required), monitor sales results/trends, each branch level profit & loss statements on periodic basis, make specific recommendations, & assist in improving each branch performance.
-Actively ensure that sales team members possess acceptable levels of product knowledge and skills to achieve planned objectives.
- Review retail audit data and prepare action plans to reverse negative trends.
- Create a retail audit cultures among the team wherever and whenever applicable.
-Analyze and present retail audit updates to sales team in cycle meetings, and implement prompt corrective actions.
-Incharge of team of 250 employee.